Anthony Ho
San Jose
Summary
Knowledgeable in the service industry with a solid background in creating beverages and providing quality customer service. Consistently recognized for maintaining a clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.
Overview
8
8
years of professional experience
Work History
Barista
Pekoe Tea Bar
3276 S White Rd, San Jose, CA 95148
06.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained an organized and focused team working as a shift lead
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Organized and detail-oriented with a strong work ethic.
Volunteer
I Am For World Peace Foundation; Buddhist Temple
Fremont, USA
01.2017 - Current
- Assisted with special events and programs
- Maintained clean, neat, and operational facilities to serve program needs
- Promoted environmental awareness with educational workshops and hands-on activities.
English Teacher's Assistant
Quimby Oak Middle School
San Jose, USA
09.2018 - 12.2018
- Assisted in the preparation of classroom and instruction materials
- Copied, organized and distributed classroom assignments or other paperwork
- Handled class records for attendance, assignment grades and course participation scores.
Education
Business Administration And Management
De Anza College
21250 Stevens Creek Blvd, Cupertino, CA 95014High School Diploma - AP Psychology, AP English Language and Composition, AP Macroeconomics, AP Government & Politics
Evergreen Valley High School
San Jose, CA05.2023
Skills
- Building Cleaning
- Team Player
- Opening and closing duties
- Inventory Management
- Memorization
Languages
Vietnamese
Full Professional
Timeline
Barista
Pekoe Tea Bar
06.2023 - Current
English Teacher's Assistant
Quimby Oak Middle School
09.2018 - 12.2018
Volunteer
I Am For World Peace Foundation; Buddhist Temple
01.2017 - Current
Business Administration And Management
De Anza College
High School Diploma - AP Psychology, AP English Language and Composition, AP Macroeconomics, AP Government & Politics
Evergreen Valley High School