Anthony Hernandez
Norwalk,CA
Summary
Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Service Representative
RadNet
02.2024 - Current
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Handled complex insurance pre-authorization processes accurately, enabling timely delivery of necessary medical services.
- Served as a reliable source of information for patients regarding appointment scheduling, insurance coverage inquiries, and general office policies.
Retail Merchandiser
Advantage Solutions
07.2022 - 12.2024
- Organized store displays to maximize visibility of merchandise
- Used scanning device to determine placement, track inventory and determine replenishment needs
- Provided customers with knowledgeable advice about products available in store
- Disassembled and removed old store fixtures and assembled new fixtures according to store schematics
- Performed cleaning tasks, keeping store neat and organized
- Assisted customers with product selection to ensure customer satisfaction
- Placed special orders, submitted online orders, or contacted other stores to find desired items
Auto Transporter Driver
Driver Network Inc.
05.2022 - 12.2024
- Maintain accurate records of all car shipments, noting details such as departure times and arrival destinations
- Adapt quickly to changing schedules due to unforeseen circumstances like bad weather or traffic jams
- Utilize effective communication techniques when coordinating with other drivers to ensure efficient delivery of vehicles in a timely manner
- Keep accurate logs detailing mileage traveled along with any stops made during deliveries
- Ensure compliance with all safety regulations related to auto transportation, including proper load securement procedures
Education
Associate in Science (A.S.) - Radiologic Technology
Cypress College
Cypress, CASkills
- Pre-authorization processing
- Effective communication
- Medical terminology
- Team collaboration
- Customer service
Certification
BLS Certified
Languages
Spanish
Timeline
Patient Service Representative
RadNet
02.2024 - Current
Retail Merchandiser
Advantage Solutions
07.2022 - 12.2024
Auto Transporter Driver
Driver Network Inc.
05.2022 - 12.2024
Associate in Science (A.S.) - Radiologic Technology
Cypress College
Similar Profiles
Katie BeggKatie Begg
Ultrasound Technologist at RadNetUltrasound Technologist at RadNet
Isabella AoeluaIsabella Aoelua
Medical Receptionist at RadNetMedical Receptionist at RadNet
David OluyemiDavid Oluyemi
Scheduler at RadNetScheduler at RadNet
Cristal RiveraCristal Rivera
Mammography Technologist at RadNetMammography Technologist at RadNet
Ivan MartinezIvan Martinez
Finance Intern at Trust Company of the West (TCW)Finance Intern at Trust Company of the West (TCW)