Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Hayes

Riverside,CA

Summary

Experienced and accomplished food service leader with over 10 years in fast-paced kitchen and restaurant environments. Skilled in back-of-house operations, team supervision, inventory control, and customer service. Known for rising through the ranks by delivering consistent performance, maintaining high safety and quality standards, and mentoring staff at all levels. Experienced in sales, scheduling, and operational management with a strong understanding of product knowledge and customer experience. Seeking a managerial or assistant managerial position where leadership, reliability, and a hands-on approach can drive team success and operational excellence.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Dairy Queen
03.2024 - 05.2025
  • Managed all aspects of daily operations for a fast-food location
  • Oversaw hiring, training, and performance management of front- and back-of-house staff
  • Handled inventory control, vendor relationships, and supply orders
  • Increased team retention and morale through hands-on leadership
  • Monitored and improved store cleanliness, speed of service, and customer satisfaction scores
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Kitchen Supervisor / Assistant Manager

Cracker Barrel
07.2015 - 03.2024
  • Gained comprehensive experience across all back-of-house roles, including prep, line, grill, dish, and expediting
  • Promoted to Assistant Manager, supervising kitchen operations and back-of-house staff
  • Supported scheduling, supply ordering, and shift oversight
  • Trained and mentored new hires to maintain service quality and efficiency
  • Enforced food safety protocols and helped improve kitchen workflow and output
  • Managed daily kitchen operations for a team of 12+, averaging 200+ meals per shift during peak hours, while maintaining food quality and service speed standards

Education

Associate of Arts - Associate of Applied Arts

Arizona Western College
Yuma, AZ
05-2018

Skills

  • Kitchen & Restaurant Operations
  • Team Supervision & Training
  • Inventory & Supply Management
  • Staff Scheduling & Shift Leadership
  • Food Safety & Sanitation Compliance
  • Customer Satisfaction & Conflict Resolution
  • Cash Handling & POS System Oversight
  • Adaptability in High-Pressure Environments
  • Recruiting and interviewing
  • Budget assistance

Timeline

Assistant Manager

Dairy Queen
03.2024 - 05.2025

Kitchen Supervisor / Assistant Manager

Cracker Barrel
07.2015 - 03.2024

Associate of Arts - Associate of Applied Arts

Arizona Western College

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Anthony Hayes