Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anthony Gutierrez

Santa Paula

Summary

Proven Warehouse Worker and Furniture Sales Associate with a track record of enhancing customer satisfaction and streamlining warehouse operations at Big Lots. Skilled in heavy lifting and problem-solving, achieving significant improvements in inventory management and customer service. Demonstrates strong computer skills and a commitment to maintaining clean and organized workspaces.


Overview

3
3
years of professional experience

Work History

Warehouse Worker

Representive Materials Company
10.2024 - 12.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 75 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Furniture Sales Associate

Big Lots
09.2022 - 12.2024
  • Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
  • Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
  • Contributed to a positive and welcoming store environment through excellent customer service skills.
  • Built strong relationships with clients, resulting in repeat business and a loyal customer base.
  • Managed inventory levels to ensure adequate stock availability for customer needs while minimizing excess inventory costs.
  • Updated customers on scheduled deliveries of furniture to homes.
  • Followed up with clients after installation and delivery to gauge customer satisfaction.
  • Effectively resolved customer complaints or issues related to product quality or delivery delays, maintaining high levels of satisfaction.

Store Associate

Big Lots
10.2021 - 09.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Education

High School Diploma -

Santa Paula High School
Santa Paula, CA
06-2021

Skills

  • Packaging and labeling
  • Computer skills
  • Cash handling accuracy
  • Picking and packing
  • Store cleaning
  • Furniture assembly
  • Cleaning and organizing
  • Heavy lifting
  • Inventory monitoring
  • Loading and unloading
  • Space planning
  • Store maintenance
  • Problem-solving

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Worker

Representive Materials Company
10.2024 - 12.2024

Furniture Sales Associate

Big Lots
09.2022 - 12.2024

Store Associate

Big Lots
10.2021 - 09.2024

High School Diploma -

Santa Paula High School

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Anthony Gutierrez