Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Grays

Santa Ana

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

14
14
years of professional experience

Work History

Account Manager /Account Coordinator

Business Solutions
08.2017 - Current
  • Managed over 1,000 accounts.
  • Updated internal databases with account information to maintain concise, clear records for client accounts.
  • Facilitated daily status reports, project documentation and client billing.
  • Analyzed invoices to detect discrepancies, duplicate payments and overpayments.
  • Prepared, filed and retrieved sales-related documents such as contracts.
  • Assisted in developing and implementing business programs to bring gradual, ongoing improvements to products, processes, and services.
  • Kept detailed records of daily activities through online customer database.
  • Built relationships with customers and community to promote long term business growth.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Food Expeditor

Patina Restaurant Group / Catal & UVA Bar
10.2012 - 08.2017
  • Trained new expeditors and food runners according to company policies and standards.
  • Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
  • Played key role in bolstering high-end dining experience by optimizing resources allocation.
  • Assisted preparation of food plates, overseeing quality, and appearance.

Youth Development Staff

Boys And Girls Club Of Garden Grove
11.2016 - 06.2017
  • Counseled students regarding educational issues such as truancy, study habits and career planning.
  • Implemented relevant after school programming for youth that supports the clubs priority outcome of Academic success, Good Character, Citizenship & Healthy Lifestyles
  • Apply positive reinforcement method to redirect negative behaviors
  • Created workshops for youth to improve communication skills, teamwork and cooperation.

Fitness Desk Attendant

Los Caballeros
05.2010 - 11.2014
  • Served visitors, vendors and other outside guests by greeting, welcoming and directing.
  • Kept track of inventory and worked with supply vendors to facilitate well-stocked office.
  • Maintained security by monitoring guest logbook and issuing visitor badges.
  • Assisted guests with account questions or referred to appropriate area.

Education

Santa Ana College
Santa Ana, CA
2014

High School Diploma -

Los Amigos High School
Fountain Valley, CA
06.2009

Skills

  • Account Management
  • Client Relations
  • Schedule Management
  • Contract Negotiation

Timeline

Account Manager /Account Coordinator

Business Solutions
08.2017 - Current

Youth Development Staff

Boys And Girls Club Of Garden Grove
11.2016 - 06.2017

Food Expeditor

Patina Restaurant Group / Catal & UVA Bar
10.2012 - 08.2017

Fitness Desk Attendant

Los Caballeros
05.2010 - 11.2014

Santa Ana College

High School Diploma -

Los Amigos High School

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Anthony Grays