ANTHONY GAMEZ
Pico Rivera
Summary
Leader with a strong commitment to safety management, achieving a 15% reduction in incidents. Successfully enhances operational efficiency through performance monitoring and quality assurance. Motivates teams to exceed goals while fostering a culture of compliance and collaboration.
Overview
18
18
years of professional experience
Work History
Package Handler
Fedex Ground
Arcadia
04.2026 - Current
- Worked quickly and efficiently while adhering to safety standards, processing workload with minimal supervision. Sorted packages according to instructions provided company guidelines. Inspected each package for defects, including damages and improper labels.
Operations Supervisor
FedEx Ground
Santa Fe Springs
07.2023 - 07.2025
- Support the Fedex Ground Culture Safety above all and manage specific day to day operations and an assigned staff.
- Responsible for ensuring safe and efficient sortation through management of package handlers.
- Manage administrative employees and functions and ensure administrative processes are compliant with Fedex Ground policies and procedures and governmental regulations.
Operations Manager
Fedex Ground
Bell
11.2020 - 06.2023
- Managed team of employees with consistent record of accomplishment in achieving operations goals.
- Established objectives for staff, monitored performance, and coached on strategies to improve results.
- Used forecasting data to prepare daily work assignments, delegate tasks, and expertly meet business demands.
- Verified proper use of safety technology tools, reviewed trend data, and assessed plans to reduce and prevent future safety incidents.
- Developed, administered, and maintained company safety policies and procedures.
Sr Operations Admin
Fedex Home Delivery
Bell
11.2018 - 11.2020
- Carried out high-quality Quality Assurance work with little oversight.
- Satisfied customers by delivering speedy and expert service for all package needs.
- Met targets consistently such as finishing up all QA related work before dispatch by working hard and with strong attention to detail.
- Managed communications between team members, customers and entities to keep operations efficient and successful.
- Managed daily tasks consistently and sought out opportunities to go beyond requirements.
- Prepared reports for management highlighting important information such as Pick Ups, Missing packages, Scanner Issues from entities, and Quality Assurance.
Operations Admin II
Fedex Home Delivery
Bell
11.2015 - 11.2018
- Lead teams through routine operations and unexpected challenges with strong decision-making skills and expert Quality Assurance knowledge.
- Collaborated well with team members to carry out daily assignments and achieve team targets such as SQI.
- Developed and communicated standard operating procedures to new team members and seasonals.
- Satisfied customers every day with fast, friendly, and knowledgeable support for Quality Assurance needs.
Operations Admin I
Fedex Home Delivery
Bell
12.2014 - 11.2015
- Led teams through routine operations and unexpected challenges with strong decision-making skills and expert Quality Assurance knowledge.
- Assisted managers in enhancing area operations by sharing customer feedback and proposing actionable ideas.
- Developed and communicated standard operating procedures to new team members.
- Reviewed activities to identify and implement improvement opportunities.
Special Assignment Admin
Fedex Home Delivery
Bell
09.2014 - 12.2014
- Engaged with entities regarding missing packages, tracer follow-ups, and on-route requests to ensure timely delivery.
- Delivered purple promise by promptly answering all incoming calls at the station.
- Distributed disputes to appropriate entities for resolution.
Package Handler
Fedex Home Delivery
Bell
12.2011 - 09.2014
- Processed workload quickly and efficiently, adhering to safety standards with minimal supervision.
- Sorted packages according to company guidelines, ensuring accurate delivery.
- Inspected packages for defects, identifying damages and improper labels to maintain quality control.
Driver/Order Puller
HD Supply
Montebello
12.2008 - 04.2012
- Delivered goods and materials to customers, maintained clean driving record, and supported customer service efforts.
Education
High School Diploma -
El Rancho High School
Pico Rivera06-2005
Skills
- Package sortation
- Safety management
- Quality assurance
- Performance monitoring
- Compliance administration
- Team leadership
Timeline
Package Handler
Fedex Ground
04.2026 - Current
Operations Supervisor
FedEx Ground
07.2023 - 07.2025
Operations Manager
Fedex Ground
11.2020 - 06.2023
Sr Operations Admin
Fedex Home Delivery
11.2018 - 11.2020
Operations Admin II
Fedex Home Delivery
11.2015 - 11.2018
Operations Admin I
Fedex Home Delivery
12.2014 - 11.2015
Special Assignment Admin
Fedex Home Delivery
09.2014 - 12.2014
Package Handler
Fedex Home Delivery
12.2011 - 09.2014
Driver/Order Puller
HD Supply
12.2008 - 04.2012
High School Diploma -
El Rancho High School