Anthony Francis
Picton,ON
Summary
Dynamic business owner with a proven track record at Sonik Enterprise, excelling in customer relations and financial management. Achieved significant cost reductions through strategic contract negotiations while fostering a collaborative team environment. Expert in operations management, driving exceptional service and repeat business through effective relationship building and employee development.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 35 years of experience. Highly effective and comfortable working with people at all levels in organization.
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
24
24
years of professional experience
Work History
Owner
Sonik Enterprise
03.2001 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
Education
Architecture And Building - Engineering
TAFE
Sydney, Australia05-1998
Apprentice in Millwright And Hydraulics And Pneuma - Engineering Mechanics
Mico Bosch Group
India03-1989
High School Diploma -
St, Johns High School
India03-1985
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Operations management
- Business management
- Staff management
- Project estimating
- Strategic planning
- Staff hiring
- Business launch
- Team oversight
- Financial management
- Business administration
- Employee development
- Sales leadership
- Contract management
- Financial planning
- Cost reduction
- Talent development
- Budget development
- Quality management systems
- Supply chain optimization
- Digital transformation
- Life cycle project management
- Design coordination
- Profit and loss analysis
- Contract negotiation expertise
- Social media control
- Attention to detail
- Decision-making
- Teamwork and collaboration
- Team leadership
- Customer service management
- Scheduling
- Quality assurance
- Purchasing and planning
- Inventory tracking and management
- Delegating work
- Employee motivation
- Operations oversight
Languages
English
Awards
Received awards in completing unique projects in Ontario
Timeline
Owner
Sonik Enterprise
03.2001 - Current
Architecture And Building - Engineering
TAFE
Apprentice in Millwright And Hydraulics And Pneuma - Engineering Mechanics
Mico Bosch Group
High School Diploma -
St, Johns High School
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