Anthony-Emanuel Henein
Toronto,ON
Summary
Proactive Analyst with product and project management experience in small start-up business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue. Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Business Analyst
S2H / D2R Collect
09.2022 - Current
- Interacted with internal customers in various fields to understand business needs and translate into requirements and project scope. Examples of the relevant fields includes law firms, debt collection agencies and interior design firms.
- Collaborated with stakeholders to define project objectives and criteria. For example, collaboration with Mountain Peak Law Group, PC to create a project plan to develop a software responsible for aiding in the legal process behind debt collection, while keeping track of each step and the required tasks that must take place.
- Performed gap analysis to identify areas of improvement. For example, discussion with NET-ATELIER, an interior design firm, to analyze areas of improvement in the current system and prepare a plan to target the areas that require improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Leading a team of 5-7 developers to ensure target dates are being met for each project. Responsibilities included keeping track of the developers progress, assisting in any bugs/blockers by personal assistance or directing to the relevant person that can help. Creating JIRA/Atlassian tickets with the required tasks and following up through the weekly SPRINTS.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations and reports.
- Responsible for preparing RD.020 (Current business baseline) document, as well as BP.080 (Future process model) for all projects.
Piano Teacher
Self-employeed
09.2015 - Current
- Developed lesson plans, selected course materials and prepared assignments.
- Communicated with parents regarding upcoming events and student progress.
- Coordinated recitals and musical events to showcase student achievements.
- Prepared students for exams under The Royal Conservatory of Music, Canada.
- Evaluated and graded student performance, homework assignments, projects and tests.
Hard-good Sales Associate
Sporting Life
10.2021 - 09.2022
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
Deputy Returning Officer
Elections Ontario
09.2021 - 09.2021
Assistant Manager
Dollar Tree
04.2018 - 09.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Meat Clerk
Longos
05.2017 - 07.2017
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
Swim Instructor / Lifeguard
City Of Markham
09.2016 - 04.2017
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Mentored and trained new swim instructors on best practices.
- Collaborated with swim team coaches to develop successful training plans.
Education
Bachelor of Science - Kinesiology And Health Science
York University
Toronto, ONMBA - MBA With Speciality Track in Global Leadership
University of Fredericton
New Brunswick12.2024
Bachelor of Laws - Law
University of Leeds, School of Law
Leeds, England, UK.06.2021
High School Diploma -
St. Brother André Catholic High School
Markham, ON06.2016
Skills
- Functional Requirements Specification (FRS)
- Competitive Market Analysis
- Administration and Management
- Project Management
- Analytical Tool Implementation
- Client Meetings
- Investigative Approach
- Information Flow Management
- Negotiation
- Business Recovery and Sustainability
- Process Flow Diagram Creation
- Test Case Scenarios
- Staff Management
Timeline
Business Analyst
S2H / D2R Collect
09.2022 - Current
Hard-good Sales Associate
Sporting Life
10.2021 - 09.2022
Deputy Returning Officer
Elections Ontario
09.2021 - 09.2021
Assistant Manager
Dollar Tree
04.2018 - 09.2018
Meat Clerk
Longos
05.2017 - 07.2017
Swim Instructor / Lifeguard
City Of Markham
09.2016 - 04.2017
Piano Teacher
Self-employeed
09.2015 - Current
Bachelor of Science - Kinesiology And Health Science
York University
MBA - MBA With Speciality Track in Global Leadership
University of Fredericton
Bachelor of Laws - Law
University of Leeds, School of Law
High School Diploma -
St. Brother André Catholic High School
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