Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

ANTHONY CISNEROS

Gloucester,ON

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at analytical, interpersonal, organizational and presentation skills.

Overview

12
12
years of professional experience

Work History

Full Time Warehouse Worker

PepsiCo
05.2022 - Current
  • Consistently lifted materials weighing as much as 50 pounds
  • Consistently won employee incentive competitions to get highest numbers for each day.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Managed warehouse operations and verified proper shipment procedures.

Utility Engineering Surveyor

People Ready
01.2020 - 01.2021
  • Traveled between sites, when necessary
  • Performed mathematical calculations to determine and confirm Surveying measurements
  • Employed specialized equipment such as measuring wheels, GPS, And geographic information systems
  • Collaborated and worked with construction crews, project managers, And government agencies.

Carpenter/Deck Builder

People Ready
01.2019 - 01.2020
  • Read blueprints, drawings and sketches
  • Took measurements and calculated size and amount of materials needed
  • Cut, shaped and smoothed lumber according to measurements.

Production Line Worker

Grace Canada
01.2018 - 01.2019
  • Worked cooperatively with production team to meet quotas
  • Worked on production line with consistent speed and accuracy
  • Ensured that production standards were met
  • Operated machinery correctly and with care
  • Maintained clean and safe work space
  • Performed 1 daily truck inspection and maintained order in log. book

Professional Driver/Mover

Two Men And A Truck
01.2017 - 01.2018
  • Managed different crew of 2-5 people daily in order to professionally get job done
  • Highly rated amongst company and often received 5 star or good reviews after jobs
  • Safely moved, packed and unpacked customers belongings by, using proper moving equipment and techniques
  • Established rapport with customers and obtained feedback from customers throughout move to proactively resolve issues
  • Calmly and professionally handled displeased customers
  • Informed customer and management of any anticipated issues
  • Calculated charges for service and completed all customer move- Related paperwork and transactions
  • Provided positive customer experience with courteous, fair and
  • Cashier friendly service.

Grocery Clerk

Costco
01.2015 - 01.2016
  • Registered sales on cash register by scanning and totaling customer purchases
  • Resolved customer issues and questions
  • Maintained safe and clean working environment
  • Greeted customers and directed them to items in store
  • Controlled inventory and informed managers when inventory was low.

Cashier/Grocery Store Clerk

Food Basics
01.2012 - 01.2015
  • Performed stocking duties such as ordering, facing, lifting and rotating products
  • Oversaw daily price changes and managed cash register as required.
  • Lifted up to 50 pounds at once and used forklift to move heavier loads.
  • Provided excellent customer service
  • Did carts when needed without being asked

Education

Bachelor of Arts (Honours) Degree - Forensic Psychology

Ontario Tech University
Oshawa, ON
04.2021

Skills

  • Interpersonal skills
  • Analytical skills
  • Problem solving/critical thinking
  • Adaptability
  • Organizational skills
  • Effective Communication skills
  • Leadership
  • Detail orientated
  • Able to work in groups/independently
  • Self Motivated
  • Customer Service 5 years
  • Hard work and dedication
  • Time Management
  • Proficient in Microsoft Word, Excel, PowerPoint

Accomplishments

  • 2021 - Knowledgeable in the core areas of psychology: social, cognitive, developmental and abnormal - Knowledgeable about the criminal justice system, policing and criminology
  • Experience giving professional presentations
  • Knowledgeable about working with persons with disabilities and mental health issues
  • Experienced in data analysis and research methods
  • Achievements - 4th year deans list (honor roll) - 3.54 GPA 4th year GPA Course Highlights - Advanced Data Analysis – 3910U, STFP II: Social Cognition – 4999U, Children, Psychology & the Law – 3039U, Developmental Psychology – 2010U, Critical Race Theory – 2831U, Collaborative Leadership – 2000U, Research Methods – 2900U, Police and Society – 3050U
  • Computer Systems Technology/Networking – (Centennial College) – Scarborough, ON2015 - 1 year completed - worked with PC operating systems/Hardware - Applied ethics in technology and the environment - Fundamentals of routing and switching
  • Highschool Diploma – (Monsignor Paul Dwyer Catholic High School) – Oshawa, ON2013
  • Activities - Worked with the elderly at local community senior centers
  • Active advocate for the homeless - acquired food and necessities for the homeless and distributed amongst the homeless on the street.

Timeline

Full Time Warehouse Worker

PepsiCo
05.2022 - Current

Utility Engineering Surveyor

People Ready
01.2020 - 01.2021

Carpenter/Deck Builder

People Ready
01.2019 - 01.2020

Production Line Worker

Grace Canada
01.2018 - 01.2019

Professional Driver/Mover

Two Men And A Truck
01.2017 - 01.2018

Grocery Clerk

Costco
01.2015 - 01.2016

Cashier/Grocery Store Clerk

Food Basics
01.2012 - 01.2015

Bachelor of Arts (Honours) Degree - Forensic Psychology

Ontario Tech University
ANTHONY CISNEROS