Anthony Catanzarite
Sacramento
Summary
Dynamic Operations Manager with a proven track record at Linville Brothers Tire & Alignment, excelling in problem-solving and team leadership. Spearheaded process improvements, boosting productivity and slashing operational costs. Expert in project management and staff training, I enhanced customer satisfaction and revenue by implementing strategic business solutions.
I bring a strong understanding of organizational processes and keen eye for detail. Ready to use and develop problem-solving and analytical skills in all facets of my position. I offer a strategic mindset, ability to quickly learn and adapt to new operational environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Manager
Linville Brothers Tire & Alignment
04.2010 - 02.2025
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Education
Accounting
American River College
Sacramento, CA06-2026
Automotive Technology
WyoTech
Sacramento, CA12-2010
Skills
- Problem-solving
- Team leadership
- Planning and implementation
- Staff training
- Project management
- Process improvement
- Customer relationship management (CRM)
- Budget development and management
- Complex problems analysis
- Data analysis
Certification
QuickBooks Online Certified
Timeline
Operations Manager
Linville Brothers Tire & Alignment
04.2010 - 02.2025
QuickBooks Online Certified
Accounting
American River College
Automotive Technology
WyoTech
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