Anthony Burrow
Bakersfield
Summary
Results-driven Assistant Store Manager with a strong focus on customer service, problem-solving, and retail operations. Achieved measurable improvements in sales performance and inventory control.
Overview
16
16
years of professional experience
Work History
Assistant Store Manager
AutoZone
Bakersfield, CA
02.2022 - Current
- Assisted in managing daily store operations, ensuring optimal customer service and sales performance.
- Trained and mentored new employees on company policies and operational procedures.
- Streamlined inventory management processes to enhance product availability and reduce shrinkage.
- Implemented promotional strategies to drive sales and increase customer engagement.
- Monitored cash handling procedures, ensuring accuracy and compliance with company standards.
- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction levels.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Team Member
Toyota Motor Manufacturing
Buffalo, WV
10.2012 - 04.2016
- Operated assembly line machinery to ensure efficient production flow.
- Collaborated with team members to maintain high-quality standards during manufacturing processes.
- Conducted routine equipment inspections to identify maintenance needs and minimize downtime.
- Trained new employees on safety protocols and operational procedures for enhanced workplace safety.
- Implemented process improvements that streamlined workflows and increased overall efficiency.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
Security Officer
Allied Barton
Thousand Oaks, CA
08.2010 - 01.2012
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols and inspections to identify potential hazards or security breaches.
- Responded promptly to alarms, emergencies, and incidents to mitigate risks effectively.
- Collaborated with law enforcement during investigations to enhance response strategies.
- Trained new officers on protocols, procedures, and emergency response techniques.
- Prepared detailed incident reports for management review and operational adjustments.
- Developed training materials to enhance team knowledge of security policies and procedures.
Education
Criminal Justice
Ventura College
Ventura, CAAdult School
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Store organization
- Time management
- Team building and leadership
- Store opening and closing
- Attention to detail
- Staff supervision
Timeline
Assistant Store Manager
AutoZone
02.2022 - Current
Team Member
Toyota Motor Manufacturing
10.2012 - 04.2016
Security Officer
Allied Barton
08.2010 - 01.2012
Criminal Justice
Ventura College
Adult School