Anthony Briana
Pomona
Summary
Dynamic and dedicated individual with a strong work ethic and exceptional customer service skills learned at The Cheesecake Factory. Proven ability to efficiently manage multiple tasks while ensuring guest satisfaction and maintaining high-quality standards. Experienced in cash handling and training team members to deliver outstanding service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
The Cheesecake Factory
11.2023 - Current
- Delivered exceptional customer service, ensuring satisfaction through attentive and prompt assistance.
- Managed multiple tables efficiently, prioritizing tasks to enhance service speed and effectiveness.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
Crew Leader
Bruster's Real Ice Cream
06.2024 - 12.2024
- Supervised daily operations, ensuring efficient service delivery and high-quality product standards.
- Trained and mentored new crew members on operational procedures and customer service excellence.
Education
Bachelor of Science - Kinesiology
California State Polytechnic University, Pomona
Pomona, CA06-2027
Associate of Science - Kinesiology
Citrus College
Glendora, CA06-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Efficient multitasker
Certification
- [CPR Certified] - Till 2026
Timeline
Crew Leader
Bruster's Real Ice Cream
06.2024 - 12.2024
Server
The Cheesecake Factory
11.2023 - Current
Bachelor of Science - Kinesiology
California State Polytechnic University, Pomona
Associate of Science - Kinesiology
Citrus College