Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Anthony Bertani

Toronto,ON

Summary

Proven Sales Agent at Innovative Vision, adept in consultative selling and key relationship management, I excel in driving sales growth and exceeding targets through strategic development and resilience under pressure. Skilled in contract negotiation and customer assistance, I've significantly enhanced client satisfaction and sales outcomes.

Overview

6
6
years of professional experience

Work History

Sales Agent

Innovative Vision
Toronto, Ontario
01.2016 - 10.2020
  • Developed relationships with customers by providing excellent customer service.
  • Performed daily analysis of sales figures to identify areas of improvement within the team's performance.
  • Maintained accurate records of customer interactions and transactions.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Provided product demonstrations to potential buyers both in person or via video conferencing tools.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Reported directly to regional Sales Manager regarding progress towards goals.
  • Followed up with prospects on a regular basis to ensure satisfaction with services provided.
  • Monitored industry news, developments, and trends related to our products and services.
  • Drove sales through development of successful promotional strategies and product placement.
  • Negotiated contracts with customers to secure sales deals.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Developed key customer relationships to increase sales.
  • Updated and maintained databases with current information.

Locker Room Attendant

Donalda Golf Course
Toronto, Ontario
04.2015 - 10.2015
  • Greeted customers, answered questions and provided assistance to patrons regarding locker rental.
  • Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
  • Reported required maintenance or repairs to management and maintained supply inventory.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Greeted customers in a friendly and professional manner, providing excellent customer service.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Replenished linens on shelves throughout the day according to established standards.
  • Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
  • Organized and stocked supplies in each locker room.
  • Communicated effectively with co-workers and supervisors to ensure smooth operation of the facility.
  • Responded to customer complaints promptly and professionally.
  • Maintained professional appearance at all times while interacting with guests.
  • Provided towels, lockers and other amenities for guests.
  • Monitored indoor and outdoor areas proactively for anything out of place or needing attention, kept alert for guests in need of help and practiced exemplary hospitality.
  • Ensured proper maintenance of equipment such as weights, benches, mats.

Education

Some College (No Degree) - Office Administration

Seneca College of Applied Arts And Technology
North York

Skills

  • Sales follow-up
  • Performance tracking
  • Consultative selling
  • Key relationship management
  • Contract preparation
  • Strategy development
  • Contract negotiation expertise
  • Cold calling
  • Sales presentations
  • Customer assistance
  • Resilience under pressure

Accomplishments

  • Have successfully hit targets each month
  • Completed fastest type writing speed and accuracy
  • Volunteered time in the community centre helping with the elderly

Timeline

Sales Agent

Innovative Vision
01.2016 - 10.2020

Locker Room Attendant

Donalda Golf Course
04.2015 - 10.2015

Some College (No Degree) - Office Administration

Seneca College of Applied Arts And Technology

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Anthony Bertani