Anthony Bernard
Toronto,ON
Summary
Dynamic Facility Supervisor with a proven track record at Black & McDonald, excelling in operational efficiency and team leadership. An expert in preventive maintenance and compliance with environmental standards, I enhance service delivery and achieve departmental KPIs through effective communication and problem-solving skills. Committed to fostering a high-performance culture. Skilled leader and problem-solver with a several-year record of success overseeing work. Excellent maintenance and repair abilities demonstrated in and settings. Resourceful in coordinating supplies and personnel to meet any need.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Environmental Services Supervisor / Facility Supervisor
Black & McDonald
Toronto, Canada
07.2023 - Current
- Supervise daily operations and resource allocation within the facility management department, including performance management, staff development, hiring recommendations, and annual performance reviews.
- Oversee preventive and corrective maintenance programs to ensure optimal functionality of building systems and equipment.
- Coordinate and manage facility operations, including emergency procedures, building access, and security systems.
- Lead a team of maintenance personnel, ensuring efficient scheduling, task delegation, and high-quality service delivery.
- Plan and schedule preventive maintenance and repairs for HVAC, plumbing, and electrical systems, ensuring minimal disruption to operations.
- Collaborate with external contractors for specialized maintenance or repair work, ensuring adherence to quality standards, safety protocols, and budget constraints.
- Supervise waste management operations, ensuring safe handling, segregation, and disposal in compliance with environmental and regulatory standards.
- Manage space utilization planning to support operational efficiency and organizational needs.
- Apply expertise in Building Automation Systems (BAS) to monitor and control facility systems for energy efficiency and occupant comfort.
- Conduct regular rounds and inspections to assess cleanliness, maintenance, and compliance with infection prevention protocols.
- Prepare detailed operational and performance reports for managerial review, and implement quality improvement initiatives in collaboration with EVS leadership.
- Oversee the bed tracking system, ensuring timely EVS response, and service delivery within defined KPIs.
- Monitor inventory levels, track consumable supply usage, and coordinate ordering and equipment repair processes.
- Develop and maintain master work schedules, coordinate vacation and holiday coverage, and adjust staffing as needed for operational continuity.
- Supervise subcontractors and EVS vendors, ensuring performance meets contractual obligations and departmental standards.
- Enforce adherence to all organizational safety, infection control, and risk management protocols.
- Train and coach team members on infection prevention principles, including the chain of infection and cleaning/disinfection standards.
- Respond promptly to emergency situations, and rapidly adjust staffing plans to maintain service levels with minimal disruption.
- Contribute to the enhancement of patient and occupant experience through improved cleanliness scores and the achievement of departmental KPIs.
- Maintain budgetary controls, monitor departmental expenditures, and implement corrective actions to address budget variances.
- Supervised daily operations of environmental services teams ensuring compliance with safety standards.
- Developed and implemented training programs to enhance team performance and safety awareness.
- Ensured that all equipment was properly calibrated, maintained, and operated according to manufacturer specifications.
- Conducted regular inspections of work areas to ensure adherence to safety standards and quality assurance procedures.
Site Supervisor
BEE-CLEAN
Toronto, ON
08.2020 - 01.2023
- Oversaw 20+ employees while working with Copernicus Lodge
- Provided leadership regarding cleaning, disinfecting and all other duties that come with general site cleaning
- Provides training to staffs to ensure and comply with WHIMIS legislation.
- Preformed site inspections for cleaning including recycling.
- Responsible for solving problems and/or conflicts and maintained open communication with the client
- Troubleshooting mechanical and electrical fault to determine the repair works.
- Acting as Liaison between Unionized employee and contractual employee.
- Maintenance of all the equipment and building repair.
- Assisted with delivering supplies throughout the facilities
- Monthly inventory and Capital budgeting
- Scheduling, Auditing and placements of staff.
- Coordinated schedules and assignments to optimize workflow and staffing needs.
- Conducted regular site inspections to maintain cleanliness and safety protocols.
- Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.
- Established and maintained close working relationships with staff, clients and vendors.
- Supervised projects to uphold schedule requirements and quality demands.
- Provided guidance and support to contractors on technical matters related to their scope of work.
Site Supervisor
DEAN CLEAN
01.2018 - 08.2020
- Oversaw 20+ employees while working with Toronto Terminal Rail
- Provided leadership regarding cleaning, disinfecting and all other duties that come with general site cleaning
- Scheduled, supervised and monitored personnel as needed to accomplish tasks
- Preformed site inspections for cleaning
- Responsible for solving problems and/or conflicts and maintained open communication with the client
- Worked with internal and external staff ensuring effective communications regarding status and priority of work
- Assisted with moving residents and tenants into the building
- Preformed small handyman task throughout the facilities
- Assisted with delivering supplies throughout the facilities.
Assistant Supervisor
ARGON BUILDING MAINTENANCE
03.2013 - 08.2013
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Opened and properly distributed incoming mail.
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Maintained a clean reception area, including lounge and associated areas.
Education
Facility Management -
University of Toronto – St. George
Toronto, ON01.2025
Bachelor of Arts - Art and Design - 3D Animations
George Brown College St. James Campus
Toronto, ON01.2016
Diploma - Psychology
University of Liverpool
Liverpool, United Kingdom01.2013
Skills
- Organized and efficient
- Problem-solving skills
- Flexible schedule
- Leadership skills
- Creative thinking
- Preventive Maintenance
- Communication skills
- High energy
- Courteous and professional
- Health and safety
- Environmental Standards Compliance
- Operational efficiency
- Facility management
- Teamwork and collaboration
Certification
- Fall Arrest training
- WHMIS training
- First Aid (CPR/AED) Level C
- Working At Heights
- Spill Response
References
Available upon request.
Personal Information
Relocation: Ready to relocate.
Timeline
Environmental Services Supervisor / Facility Supervisor
Black & McDonald
07.2023 - Current
Site Supervisor
BEE-CLEAN
08.2020 - 01.2023
Site Supervisor
DEAN CLEAN
01.2018 - 08.2020
Assistant Supervisor
ARGON BUILDING MAINTENANCE
03.2013 - 08.2013
Facility Management -
University of Toronto – St. George
Bachelor of Arts - Art and Design - 3D Animations
George Brown College St. James Campus
Diploma - Psychology
University of Liverpool