Anthony Barley
Santa Clarita
Summary
Hardworking and passionate Administrative professional with strong organizational skills eager to secure a position in which I can be used to the best of my abilities. Ready to individually as well as collectively achieve company goals.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Odom Law
10.2023 - 03.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Handled incoming and outgoing mail.
- Maintained and organized physical files as well as keeping a corresponding digital copy.
- Notarized and verified Estate Planning documents during client signings.
Debt Collector/Finance Creditor
Kevin Jewelers/Sabie Acceptance
05.2020 - 10.2023
- Used scripted conversation prompts to convey current account information and obtain payments
- Worked in call center environment handling manual and automatically dialed outbound calls
- Maintained high volume of calls and met demands of busy and productive group
- Maintained high knowledge of current programs, offerings and products
- Kept records of customers' charges and payments
- Updated client accounts with new information and verified data for informed credit approvals
- Monitored accounts for signs of fraud and non-payment issues
Assistant Manager
Albertsons/Starbucks
03.2018 - 05.2020
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction
- Trained new employees in groups and in one-on-one scenarios
Team Member
Tellys Diner
05.2019 - 02.2020
- Kept work areas clean, organized and safe to promote efficiency and team performance
- Set up and prepared cooking supplies and workstations during opening and closing
- Maintained well-stocked stations with supplies and spices for maximum productivity
Education
Diploma -
Saugus High School
Santa Clarita, CA06.2018
Skills
- Excellent Customer Service
- Outbound Calling
- Collection Assistance
- Active Listener
- Customer Relations
- Punctual
- Account Management
- Report Preparation
- Scheduling/Planning
- Administrative support
- Notary public
- Data management
Timeline
Administrative Assistant
Odom Law
10.2023 - 03.2025
Debt Collector/Finance Creditor
Kevin Jewelers/Sabie Acceptance
05.2020 - 10.2023
Team Member
Tellys Diner
05.2019 - 02.2020
Assistant Manager
Albertsons/Starbucks
03.2018 - 05.2020
Diploma -
Saugus High School
Similar Profiles
Zigrid ValladaresZigrid Valladares
Paraprofessional at Odom ElementaryParaprofessional at Odom Elementary
Joseph AlvaradoJoseph Alvarado
CDL Delivery Driver at The Odom CorporationCDL Delivery Driver at The Odom Corporation
Luis OchoaLuis Ochoa
Sales Representative Team Leader at Odom Corporation/SGWSSales Representative Team Leader at Odom Corporation/SGWS