Anthony Alcala
Fontana
Summary
Dynamic Field Supervisor at Tech Wayne Company with a proven track record in optimizing operations and enhancing team performance. Skilled in project monitoring and effective communication, I successfully implemented training programs that improved efficiency and compliance, resulting in timely project completions and elevated customer satisfaction.
Overview
8
8
years of professional experience
Work History
Field Supervisor
Tech Wayne Company
Fontana, CA
06.2024 - Current
- Supervised daily field operations, ensuring adherence to safety protocols and project timelines.
- Managed on-site teams, delegating tasks and optimizing workflow efficiency.
- Conducted regular inspections to assess equipment functionality and compliance with standards.
- Implemented training programs for new employees, enhancing skill development and team performance.
- Coordinated communication between departments to streamline project execution and resolve issues promptly.
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Presented weekly and monthly performance reports to demonstrate team progress.
- Met with customers to resolve issues and build productive relationships.
Sales Associate
Footlocker
06.2022 - 01.2026
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained product displays and inventory accuracy to support sales goals.
- Processed transactions efficiently using POS system, ensuring customer satisfaction.
- Collaborated with team members to achieve daily sales targets and promote teamwork.
- Participated in training sessions to improve product knowledge and service skills.
Order Processor/ Customer Service
Micheladas El Gordo
Colton, CA
05.2023 - 02.2024
- Processed and verified customer orders for accuracy and timely fulfillment.
- Coordinated inventory management to ensure stock availability and minimize delays.
- Communicated with suppliers to resolve order discrepancies and expedite shipments.
- Implemented improvements in order processing workflows, enhancing efficiency and reducing errors.
- Maintained accurate records of orders, returns, and exchanges within database systems.
Furniture Deliverer
Califas Trucking
Ontario Ca
05.2018 - 06.2022
- Operated delivery vehicles to transport furniture safely and efficiently.
- Loaded and unloaded furniture using appropriate equipment and techniques.
- Assured compliance with safety protocols during all delivery operations.
- Communicated with customers to confirm delivery schedules and address concerns.
Education
High School Diploma -
AB Miller High School
Fontana Ca05.2021
Skills
- Field operations
- Schedule coordination
- Communication
- Active listening
- People pleaser
- Operations planning
- Project monitoring
- Quality control
- Site preparation
- Site management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Field Supervisor
Tech Wayne Company
06.2024 - Current
Order Processor/ Customer Service
Micheladas El Gordo
05.2023 - 02.2024
Sales Associate
Footlocker
06.2022 - 01.2026
Furniture Deliverer
Califas Trucking
05.2018 - 06.2022
High School Diploma -
AB Miller High School