Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.
Overview
14
14
years of professional experience
Work History
Implant Staff
MTN NIGERIA
01.2015 - Current
Drive sales: selling to different customer by engaging them, telling them about the products and selling to them
Educate customers on product and services: providing helpful information on products and service to help them
Have a strong understanding
Resolve issues: Engage customer with empathy and being proactive in finding solutions, thinking creatively and
Going the extra mile to resolve problems effectively
It often leads to referrals from customer.
Volume Sales Officer
Abraham Holmes/MTN
01.2011 - 01.2015
Prospect For New Customers: by doing door 2 door sales, going to gatherings like schools, mosque, churches
Receive cash from sales: Carefully managing the physical exchange of money to ensure accuracy in the amount received
Installation of devices: setting up internet devices for customers and making sure they have good network coverage
Follow up on customers: Checking in with customers after purchase to know if customer is happy with your service.
Education
Human Resources Management, Organization Behavior, present and evaluate communication messages and processes Related to the human resource function of the organization. -
St. Clair College
Windsor, ON
H.N.D in Accounting -
Skills
Excellent Communication: providing information effectively and efficiently, in a straightforward manner To the audience making sure is well understood This skill made me the highest volume sales officer in (MTN 2014) By selling smart number, it takes clarity, conciseness, confidence to be able to achieve this
Fast learner: I took a two days workshop training in my previous company (MTN) for internet setting up, I am now Able to set up any kind of internet device and trouble shoot
Organized: Am a good record keeper, manage my tasks by identifying the most important task focusing on them first Ensuring that critical activities are completed on time, paying attention to details in completing my task making sure That nothing is overlooked
Good Customer Service: having worked for several years in this field has taught me ways in providing a positive Experience for customers, understanding their needs and making sure they are met, building customers loyalty, Enhancing the company’s reputation, and differentiating the business in a competitive market
Politeness and Courtesy: Treating customers with respect and kindness, using polite language and maintaining A professional demeanor
Languages
English
Professional Working
Timeline
Implant Staff
MTN NIGERIA
01.2015 - Current
Volume Sales Officer
Abraham Holmes/MTN
01.2011 - 01.2015
Human Resources Management, Organization Behavior, present and evaluate communication messages and processes Related to the human resource function of the organization. -