ANTHEA CARRILLO
Los Angeles
Summary
Strategic leader with expertise in implementing scalable employee experience programs that drive performance and strengthen organizational culture. Demonstrated success in developing cross-functional initiatives, enhancing leadership teams, and optimizing onboarding processes for improved operational efficiency. Skilled in training and development, fostering environments that support individual growth and contribute to overall organizational success.
Overview
17
17
years of professional experience
Work History
Altadena Block Captain Volunteer
Altagether
Altadena
02.2025 - Current
- Supported neighbors in post-wildfire recovery by championing community resilience and facilitating resource sharing.
Director of Workplace Experience
Ingenuity Studios
Hollywood
01.2021 - 01.2026
- Led global employee experience initiatives that aligned people operations with company values and business priorities, enhancing organizational culture.
- Designed and facilitated engagement programs to foster belonging and connection among in-person and remote teams, improving team cohesion.
- Designed and scaled an end-to-end onboarding process that improved clarity, consistency, and the new-hire experience across teams.
- Partnered with leadership to define company values, mission, and engagement strategies.
- Developed people operation policies, processes, and training documentation to support scalable and efficient operations.
- Co-developed a transparent, company-wide salary philosophy in partnership with executive leadership.
- Partnered with founders and executives on company-wide communications, coordinating weekly global all-hands meetings to promote transparency and alignment.
Senior Office Manager
Ingenuity Studios
Hollywood
09.2017 - 01.2021
- Coordinated HR initiatives, enhancing recruiting, onboarding, and employee training for headquarters and satellite locations.
- Managed relocations of headquarters office in Los Angeles and satellite offices in New York and Vancouver, ensuring minimal disruption to operations.
- Partnered with company leaders to assess office needs and strategize operational efficiency improvements.
- Oversaw vendor relationships and evaluated facility requirements, optimizing management and monitoring costs.
- Developed and implemented COVID-19 response plan, encompassing communications, contact tracing, and employee safety protocols.
Receptionist/Executive Assistant
Ingenuity Studios
Hollywood
05.2016 - 09.2017
- Delivered executive-level administrative support, including calendar management, coordinating shipments, organizing documents, and handling phone calls.
- Coordinated domestic and international travel for executives, clients, and VIPs by drafting detailed itineraries and ensuring seamless travel arrangements to facilitate effective business engagements.
Managing Director / Lead Franchise Trainer / Teacher
My Gym Childrens Fitness Center
Pasadena
08.2009 - 04.2016
- Directed all aspects of operations and classes for children and families, focused on age-appropriate physical, emotional, and social development.
- Cultivated relationships with customers and families, resulting in increased member retention and higher enrollment rates.
- Led high-energy, age-appropriate, active classes and events for children ages 6 weeks to 13 years.
- Trained and mentored staff and franchise owners on company philosophies and leadership, enhancing client engagement strategies.
- Delivered coaching and feedback to team members, fostering their development as effective coaches and collaborators.
Education
Certification - Certified Feminine Leadership Coach & Facilitator
Certified Feminine Leadership Coach & Facilitator
We Are The Women®12-2025
Skills
- Employee lifecycle management
- Training, development, and coaching
- Leadership development
- Change management
- Operational strategy
- Internal messaging
- Interdepartmental team collaboration
- Effective relationship-building
- Emotional awareness
- Integrity and reliability
- Decision-making under pressure
- Google Workspace, MS Suite, SharePoint, Teams, Slack, Loom, Dropbox Sign, Notion
- Administrator Proficiency: Google Workspace, Rippling (HRIS), Greenhouse (ATS)
Values Interests
- Authenticity
- Integrity
- Nature
- Community
Timeline
Altadena Block Captain Volunteer
Altagether
02.2025 - Current
Director of Workplace Experience
Ingenuity Studios
01.2021 - 01.2026
Senior Office Manager
Ingenuity Studios
09.2017 - 01.2021
Receptionist/Executive Assistant
Ingenuity Studios
05.2016 - 09.2017
Managing Director / Lead Franchise Trainer / Teacher
My Gym Childrens Fitness Center
08.2009 - 04.2016
Certification - Certified Feminine Leadership Coach & Facilitator
Certified Feminine Leadership Coach & Facilitator