Anthalee Afflick
Airdrie,Canada
Summary
Experienced Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 3 years. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input.
Overview
7
7
years of professional experience
Work History
Private Caregiver
Patricia Streeter
07.2023 - Current
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted clients with daily living activities for improved quality of life.
- Developed personalized care plans to address individual needs and goals.
- Collaborated with healthcare professionals to ensure optimal patient outcomes.
- Managed patient medications, ensuring accurate dosages and timely administration.
Private Caregiver
Myrna Oborne
02.2022 - 07.2023
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Managed patient medications, ensuring accurate dosages and timely administration.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
Medical Administrative Assistant
SMRC
10.2017 - 09.2020
- Improved patient satisfaction by efficiently managing appointment scheduling and providing clear communication regarding medical procedures.
- Enhanced office efficiency by organizing and maintaining comprehensive medical records for easy retrieval by healthcare providers.
- Streamlined front desk operations through the implementation of an effective filing system for patient documentation.
- Ensured accurate insurance billing and coding, reducing claim denials and expediting reimbursements for services rendered.
- Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Greeted patients and provided required paperwork to facilitate services.
Education
Practical Nursing
Career Academy of Professional Studies
St. Mary, JamaicaMedical Administrative Assistant
Academy of Learning College
Saskatoon, SK06.2016
Skills
- Multi-Line Phone Systems
- Patient Flow Management
- File Maintenance
- Program coordination
- Medical Records Management
- Appointment Scheduling
- Medical Transcription Experience
Languages
English
Timeline
Private Caregiver
Patricia Streeter
07.2023 - Current
Private Caregiver
Myrna Oborne
02.2022 - 07.2023
Medical Administrative Assistant
SMRC
10.2017 - 09.2020
Practical Nursing
Career Academy of Professional Studies
Medical Administrative Assistant
Academy of Learning College
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