Successfully maintained clean, valid driver's license and access to reliable transportation.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Developed and maintained courteous and effective working relationships.
Demonstrated respect, friendliness and willingness to help wherever needed.
Barista
Bean Around the World
Vancouver, BC
04.2021 - Current
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Monitored supply levels at counter and maintained customer areas to meet typical demands.
Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
Front End Department Supervisor
Joti's No Frills
Vancouver, BC
03.2020 - Current
Logged reports, expenses, receipts, and sales in company database.
Maximized performance by monitoring daily activities and mentoring team members.
Maintained professional, organized and safe environment for employees and patrons.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Tallied cash drawer at beginning and end of each work shift.
Trained team members on cash register operation and cash handling.
Operated POS cash register and equipment to collect payments.
Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.