Ansu Mary Mary Kurian
Nanaimo,BC
Summary
Highly knowledgeable with wealth of healthcare experience and expertise in problem-solving. Talented in maintaining complex and comprehensive databases covering patient information. Dedicated to proactive monitoring and thorough reporting using top-notch technical abilities.
Overview
6
6
years of professional experience
Work History
Quality Assurance Associate
Broken Coast Cannabis
08.2022 - 02.2024
- Enhanced product quality by implementing thorough testing procedures and identifying areas for improvement.
- Reduced defects in production by consistently reviewing processes and collaborating with cross-functional teams.
- Increased customer satisfaction through diligent monitoring of product performance and addressing concerns promptly.
- Streamlined quality assurance processes, resulting in improved efficiency and reduced error rates.
Customer Service Associate
Walmart
10.2020 - 06.2022
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Pharmacy Assistant
Apollo Pharmacy
01.2021 - 01.2022
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Registration Clerk
The Oxford Medical College & Hospital
08.2018 - 08.2019
- Streamlined registration process by implementing efficient data entry and filing systems.
- Enhanced patient satisfaction by providing prompt and courteous service during the registration process.
- Accurately collected and verified patient demographic information for seamless recordkeeping.
- Collaborated with hospital staff to ensure smooth transitions between departments and services for patients.
- Assisted patients with questions or concerns about their appointments, addressing any issues promptly and professionally.
Education
Graduate Certificate - Management
Algonquin College
Ottawa, ON12.2021
Graduate Certificate - Science
Algonquin College
Ottawa, ON05.2021
Bachelor of Science - Pharmacy
The Oxford College of Pharmacy
Bangalore08.2019
Skills
- Payment Processing
- Customer Assistance
- Product restocking
- Payment Collection
Timeline
Quality Assurance Associate
Broken Coast Cannabis
08.2022 - 02.2024
Pharmacy Assistant
Apollo Pharmacy
01.2021 - 01.2022
Customer Service Associate
Walmart
10.2020 - 06.2022
Registration Clerk
The Oxford Medical College & Hospital
08.2018 - 08.2019
Graduate Certificate - Management
Algonquin College
Graduate Certificate - Science
Algonquin College
Bachelor of Science - Pharmacy
The Oxford College of Pharmacy
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