Computer Systems Technician student with expertise in IT support, networking, and cloud technologies. Proven ability to troubleshoot hardware, software, and network issues through practical labs and customer service roles. Skilled in Microsoft 365, Active Directory, and ITSM platforms, with strong communication and problem-solving abilities. Actively pursuing AWS Cloud Practitioner certification, focused on continuous improvement in IT operations and user support.
Google Technical Support Certificate
Founder – Corners Creations (Shopify Store)
Equipment Loan App – Academic Project, SLC
Network Setup & Security Labs – St. Lawrence College