Anshul Pratap
Surrey,BC
Summary
Detail-oriented Warehouse Operations Specialist experienced in ground support services, including loading and unloading cargo and baggage. Managed teams to ensure compliance with standard operating procedures and facilitate timely departures. Maintained operational efficiency and safety standards in fast-paced environments while coordinating sports events and supervising ramp operations.
Overview
6
6
years of professional experience
Work History
Surrey Soccer League
Surrey, BC
03.2024 - Current
- At the Surrey Soccer League, I am responsible for helping coordinate the league, for example make sure multiple games are running at the same time, making sure referees and teams know what is going on, and making sure that the whole operation is running as smoothly and naturally as possible. This position also consists of basic video recording and editing. Certain skills needed for this position are: time management, strong social skills, and situational awareness. I am currently doing this as a volunteer.
Ramp Agent Supervisor
Alliance Ground International
Richmond, BC
09.2023 - Current
- Ramp agent from September,2023- March, 2024, then got promoted to ramp lead. September 2025, I got promoted to ramp supervisor.
- Loaded and offloaded baggage, cargo, and items from aircraft. Provided ground services to aircraft, including air conditioning, water, and ground power.
- Led team of 2-4 agents per flight, ensuring adherence to SOPs and correct load plans, facilitating timely departures, and taxiing aircraft from gate to taxiway.
- Managed entire ramp operation, overseeing agents and leads, ensuring compliance with standard operating procedures, and delegating job duties for optimal operational efficiency.
ramp agent
Swissport Canada
Richmond, BC
04.2025 - 09.2025
- The role given is called “ramp agent”. At Swissport, ramp agents safely offloaded and loaded aircraft and containers filled with bags and cargo. A D/A AVOP was necessary for this role. Gained experience handling wide body aircraft.
- Marshaled aircraft safely for arrivals and departures on Swissport Canada ramps.
- Loaded and unloaded baggage, cargo, and mail according to flight schedules.
- Operated ground support equipment during aircraft turnaround activities.
sample preparation technician
SGS Canada
Delta, BC
07.2024 - 09.2024
- Conducted crushing, pulverizing, and preparation of samples of coal, wood, and garbage for laboratory testing. Also performed various screen tests and moisture tests. Used PPE consistently to maintain safety in hazardous work conditions. Obtained forklift certification for a warehouse environment.
- Crushed, split, and pulverized mineral samples for analytical testing, facilitating accurate results.
- Prepared environmental samples in compliance with SGS Canada laboratory safety and custody procedures to ensure integrity of testing.
- Reviewed sample labels, logs, and chain of custody documents for accuracy and compliance.
Crew Trainer
Heritage Woods McDonald's
Surrey, BC
03.2021 - 04.2024
- Educated new crew members on operational procedures and customer service standards to ensure consistent service quality.
- Trained new crew members on Heritage Woods McDonald's service standards and station routines, enhancing team readiness.
- Coached staff on drive-thru order accuracy and guest greeting methods to improve customer satisfaction.
- Demonstrated safe food handling procedures across grill, fryer, and prep areas.
- Making drinks, fries and food.
- Order taking in both front counter and drive thru.
- Cleaning equipment and other parts of the restaurant.
Education
Sullivan Heights Secondary School
Surrey, BcSkills
- Ground support operations
- Heavy lifting proficiency
- Situational awareness
- Time management skills
- Efficient multitasking
- Stress management
- Reliable attendance
- Effective communication
- Critical thinking skills
- Work ethic
Personal Information
Availability: morning/nights/overnight.
Timeline
ramp agent
Swissport Canada
04.2025 - 09.2025
sample preparation technician
SGS Canada
07.2024 - 09.2024
Surrey Soccer League
03.2024 - Current
Ramp Agent Supervisor
Alliance Ground International
09.2023 - Current
Crew Trainer
Heritage Woods McDonald's
03.2021 - 04.2024
Sullivan Heights Secondary School