Adept at enhancing customer experiences and streamlining operations, I excelled in roles at Edmonton Expo Center and others, mastering skills in data accuracy and customer service. Leveraging bilingual abilities in English, Punjabi, and Hindi, I consistently surpassed project deadlines by over 20%, demonstrating strong teamwork and clear communication.
Overview
2
2
years of professional experience
Work History
Banquet Server
Edmonton Expo Center
04.2024 - Current
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Handled food and beverage orders for up to [Number] guests, delivering prompt and friendly service.
Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
Arranged linens and table settings according to seating plan and event theme.
Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
Optimized inventory management, reducing waste by accurately tracking and reporting usage of supplies.
Maintained cleanliness and organization of service area, ensuring welcoming environment for guests.
Liquor Store Clerk
Boss Liquor
12.2023 - 03.2024
Increased customer satisfaction by providing friendly and efficient service during checkout transactions.
Managed product returns professionally, ensuring seamless exchanges or refunds while adhering to company policies.
Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
Maintained a clean and organized store environment for an enhanced shopping experience.
Supported loss prevention efforts by monitoring store activity and reporting suspicious behavior to management.
Contributed to a safe and secure store environment by adhering to established safety protocols and reporting potential hazards promptly to management.
Provided exceptional customer service, addressing inquiries and resolving issues promptly to maintain high satisfaction rates.
Conducted regular price checks, ensuring accurate pricing information for customers and minimizing discrepancies.
Assisted with merchandising tasks, creating eye-catching displays that attracted customers and promoted sales growth.
Performed cash, card, and check transactions to complete customer purchases.
Data Entry Clerk
Pathseeker Immigration Consultancy Limited
01.2023 - 09.2023
Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Completed data entry tasks with accuracy and efficiency.
Verified accuracy of data entered into system to produce error-free reports.
Organized, sorted, and checked input data against original documents.
Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
Created and maintained data entry logs to track data entry activities.
Entered data into various computer systems accurately using Microsoft Office Suite.
Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
Sorted documents and maintained organized filing process.
Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
Assisted in development of new data entry protocol, leading to improved data integrity.
Streamlined data entry processes, reducing entry time and minimizing errors.
Enhanced team productivity with organization and filing of documents both digitally and physically.
Improved team efficiency, training new staff on data entry protocols and software.
Improved data accuracy by meticulously reviewing and updating customer information.
Updated and maintained customer information, documents and records.
Education
High School Diploma -
Pathseekers
India
04.2021
Skills
Proper food handling
Customer service focus
Safe Food Handling
Customer Service
Time Management
Strong teamwork
Food handling
Clear Communication
Food Service
FLUENT IN ENGLISH, PUNJABI, HINDI
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Banquet Server
Edmonton Expo Center
04.2024 - Current
Liquor Store Clerk
Boss Liquor
12.2023 - 03.2024
Data Entry Clerk
Pathseeker Immigration Consultancy Limited
01.2023 - 09.2023
High School Diploma -
Pathseekers
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