Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Anshul Batra

Brampton,ON

Summary

Experienced and service-focused food and beverage professional with a strong background in restaurant operations, customer engagement, and team leadership. Proven ability to enhance guest satisfaction through efficient service, exceptional upselling techniques, and collaborative team management. Seeking to contribute expertise in customer service excellence and operational support to a dynamic food and beverage team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Food and Beverage Manager

Brampton Golf Club
Brampton, Ontario
07.2021 - Current
  • Supervised food and beverage operations, ensuring exceptional guest experiences in line with club standards.
  • Managed staffing schedules, conducted performance reviews, and oversaw staff development.
  • Spearheaded inventory management, including supply chain monitoring to reduce costs.

Food and Beverage Supervisor

National Yacht Club
Toronto, Ontario
01.2023 - 10.2023
  • Coordinated services for high-profile club events, ensuring smooth execution and guest satisfaction.
  • Led a team of servers and bartenders, mentoring new hires and conducting training on service standards.
  • Monitored dining room activity to ensure promptness of service and overall guest satisfaction levels.

Assistant Restaurant Manager

SSP Canada
Etobicoke, Ontario
01.2020 - 11.2021
  • Directed front-of-house operations, optimizing team performance to deliver prompt and courteous service.
  • Facilitated conflict resolution among team members and customers to maintain a positive dining environment.
  • Implemented upselling strategies, increasing revenue through targeted initiatives and personalized service.

Education

Diploma - Hotel And Operational Management

George Brown College
Toronto, None
04-2018

Skills

  • Wine pairing
  • Food presentation
  • Menu development
  • Event Coordination
  • Quality Assurance
  • Beverage knowledge
  • Employee Supervision
  • Relationship Building

Certification

  • Smart Serve
  • WHIMIS
  • Ministry of Labour Health and Safety Awareness

References

References available upon request.

Timeline

Food and Beverage Supervisor

National Yacht Club
01.2023 - 10.2023

Food and Beverage Manager

Brampton Golf Club
07.2021 - Current

Assistant Restaurant Manager

SSP Canada
01.2020 - 11.2021

Diploma - Hotel And Operational Management

George Brown College

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Anshul Batra