Possesses solid verbal and written communication abilities in English, Punjabi, and Hindi
Demonstrates a sound decision making ability, reliability, responsibility and professionalism
Works efficiently as an individual and a team member to meet assigned goals
Identifies areas for self and skills improvement by using learning maps
Software Engineer Intern dedicated to improving skills through hands-on learning and development work. Proficient in mobile and desktop development environments. Adept at using HTML5, JavaScript and other programming languages to produce clean code. Well-organized and collaborative team player with strong communication and analytical abilities.
Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Overview
6
6
years of professional experience
Work History
Full Stack Engineer Apprentice
HCL Tech
02.2023 - Current
Learning Front-end and Back-end software's
Implementing HTMl, Css and JS to demo some skills for project
Worked on a POC cloned a FINTECH website page using React, Nodejs, Nextjs, SpringBoot and Microservices
Participated in scrum time meetings and worked with Agile methodology.
Working on POC on for blockchain using Hedera Guardian & Hedera SDK Javascript.
Ramp Agent/Station Attendant
Air Canada
12.2022 - 01.2023
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 3 daily flights.
Transferred luggage from aircraft to collection areas safely using tractors and conveyor belt equipment.
Transferred luggage from aircraft to collection areas safely.
Load bags safely according to the requirements for different aircrafts.
Customer Support
Consensus
11.2021 - 01.2022
Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
Recommended solutions to complex situations through research and critical thinking and escalated customers to supervisor for enhanced support.
Shared strategic insights with interdepartmental teams regarding customer experience and service-related trends to improve service delivery.
Connected with customers to address questions and resolve issues through phone and email.
Liaised with internal teams to resolve customer concerns, escalate issues and serve as company ambassador.
Documented customer interactions in computer system and assisted cross-functionally with billing and technical support to deliver high-quality customer service.
Supervisor
Tim Hortons
11.2017 - 10.2021
Trained and oriented food service employees to perform with excellence, managed day-to-day activities of subordinates and assigned responsibility for ongoing specialization areas
Maintained presentation and cleanliness of prepared foods display cases and delivered spotlessly clean work environment by following company safety and sanitation procedures.
Adhered to all company food, safety, quality and sanitation policies.
Responded to customer concerns efficiently, accurately and with detailed information.
Supervised staff preparing and serving meals per day.
I have learned communication skills for teamwork with co-workers to handle tense situations
Education
Diploma - Computer Programming
Algonquin College
Ottawa, ON
12.2019
Skills
Familiar with concept of DBMS and RDBMS
Familiar with concept for Design Patterns and OOP in Programming languages
Well-known in Writing efficient, Maintainable and Reusable code
Proficient in design, data structures, problem-solving and debugging
Operating Systems: Microsoft Windows XP, Microsoft Windows 7,8,10 and Ubuntu
Developed and executed test cases based on project requirements and specifications
Knowledge of writing and Executing Test Case
Knowledge of Test Plans
Unit Testing frameworks experience in JUnit, Unit-Test
Tested both Front end and Backend applications including Rest API