Dedicated and adaptable professional with experience spanning education, retail, logistics, quality assurance, and financial services. Skilled at supporting classroom environments, assisting in child development, and ensuring operational excellence in fast-paced workplaces. Known for strong teamwork, attention to detail, and commitment to creating safe, supportive learning and work environments.
Work History
Representative (Side Role)
11 Years 10 Months
World Finance Group | 10.2014 - Current
Educated clients on finance, investments, and wealth management.
Recruited and trained new representatives.
Teacher’s Aide / Assistant
5 Months
Foothill Montessori School Ltd | 02.2025 - 07.2025
Monitored children’s safety and wellbeing, ensuring a positive, respectful environment.
Reported incidents related to child safety, health, or wellbeing promptly.
Supported teachers in the learning process for mixed-age classrooms, assisting with activities and fostering social skill development.
Style Consultant
2 Months
Target | 09.2022 - 11.2022
Ensured accurate product placement, pricing, and inventory in Apparel & Accessories.
Maintained visual merchandising standards to drive sales.
Delivery Station Warehouse Associate
11 Months
Amazon | 09.2021 - 08.2022
Sorted, scanned, and organized inventory using handheld devices.
Fulfilled picking and packing duties to meet delivery deadlines.
Seasonal Customer Service Representative
1 Month
Macy’s | 11.2018 - 12.2018
Delivered exceptional customer service in-store and through virtual selling channels.
Leveraged product knowledge to drive sales and customer satisfaction.
QA Staff Engineer
1 Year
Radianta | 01.2006 - 01.2007
Conducted functional and regression testing for Cisco VOIP/CTI solutions.
Used Bug-Zira for defect reporting and documentation.
QA Temp
Mercury Insurance | 01.2005 - 01.2005
Validated data migration from legacy systems to DB2 database.
Lead QA Analyst
4 Years
Optum Inc | 01.1997 - 01.2001
Led QA efforts for warehouse and supply chain management systems.
Created test cases, scripts, and automated testing procedures.