Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

ANSHDEEP SINGH

Surrey

Summary

Experienced Hotel Manager with strong communication skills and dedication to customer satisfaction. Skilled in creating and implementing successful campaigns to improve brand awareness. Proficient in leading marketing teams to exceed digital marketing goals. Safety-focused with an outstanding driving record, dedicated to cost-effective transportation of goods. Known for punctuality and strong work ethic.

Overview

12
12
years of professional experience

Work History

Driver

Temu
03.2025 - Current
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Minimized liability by consistently following road rules when driving.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Driver

Uber Eats
03.2024 - 03.2025
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed all relevant traffic laws and safety regulations.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Hotel Manager

Royal Vitana - India
04.2018 - 12.2023
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Developed and implemented promotional strategies to increase occupancy.
  • Solicited and reviewed guest feedback and promptly resolved complaints.
  • Fostered safe lodging environment with reliable and effective security services.
  • Increased customer service ratings through personable service.
  • Offered appropriate reservation options based on expected attendees when coordinating events.
  • Monitored and evaluated performance of personnel to confirm compliance with standards.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Provided exceptional service and assistance to guests upon check-in.
  • Analyzed and evaluated business data to identify opportunities for improvement.
  • Developed and implemented marketing strategies to promote hotel services.
  • Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.

Sales Executive

Jio Telecom, Amritsar - India
02.2016 - 01.2018
  • Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures.
  • Generated new leads and opportunities through networking, cold-calling, and other sales & marketing techniques.
  • Identified and addressed customer challenges to ensure customer satisfaction and retention.
  • Negotiated complex deals with customers that resulted in mutually beneficial outcomes.

Sales Manager

Diwan Farms, Amritsar, India
01.2014 - 02.2016
  • Created a customer loyalty program that increased customer retention.
  • Developed and maintained good working relationships with vendors and contractors, resulting in improved customer service and satisfaction.
  • Developed and implemented effective policies and procedures for HR, finance, and other administrative functions.
  • Developed and implemented a system for tracking and reconciling inventory, resulting in improved accuracy and cost savings.

Education

MBA -

Lovely Professional University
India
05-2014

Skills

  • Effective Time Managemen
  • Communication Skill
  • Customer Service
  • Management Principles
  • Load monitoring
  • Navigational systems and GPS
  • Equipment operation
  • Valid Driver's license
  • Relationship building

LANGUAGES

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Driver

Temu
03.2025 - Current

Driver

Uber Eats
03.2024 - 03.2025

Hotel Manager

Royal Vitana - India
04.2018 - 12.2023

Sales Executive

Jio Telecom, Amritsar - India
02.2016 - 01.2018

Sales Manager

Diwan Farms, Amritsar, India
01.2014 - 02.2016

MBA -

Lovely Professional University

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ANSHDEEP SINGH