Anshdeep Gill
Duncan,BC
Summary
Enterprising District Manager willing to relocate, successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with a passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
5
5
years of professional experience
Work History
Executive Administrative Assistant
Kardia Communities
Duncan, BC
10.2021 - Current
- Managed over 100 calls and emails and other correspondence to facilitate communication and enhance business processes.
- Organized and updated schedules for executives.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Coordinated and booked airfare, hotel, and ground transportation and prepared itinerary to facilitate successful trips.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Investigated topics and produced concise summaries use.
- Processed travel expenses and reimbursements for executive team and senior management group.
Assistant Operations Manager
7-Eleven
Campbell River, BC
09.2018 - 10.2021
- Coordinated with General Manager in different operational issues and promotional activities.
- Supervised operations team to support operational excellence and excellent customer service.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Enhanced employee management by developing schedules, tracking time and administering payroll.
- Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
- Reduced store's shrink 12% by limiting operational losses.
- Evaluated current operational strategies and recommend improvements.
- Generated operational reports for management on monthly schedule.
Assistant District Manager
Amway Nutrilite
Delhi, India
05.2017 - 08.2018
- Supervised 6 locations to enforce high-quality standards of operation.
- Built positive and productive relationships with store and field leadership.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.
- Improved operational standards, personnel moves, and merchandising strategies.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Optimized in-store merchandising, brand presentation and inventory availability and focus.
- Held weekly meetings with general store managers to identify techniques to overcome sales obstacles.
- Boosted bottom-line profits by devising and optimizing effective sales and merchandising programs.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Exceeded sales forecast figures by 20 to 25% regularly through superior customer care.
- Acquired 2 new stores within district in 8 months.
Education
BBA - Business Management
North Island College
Campbell River, BC04.2020
GED -
Alwar Public School
Alwar, Rajasthan04.2017
Skills
- Leadership skills
- Business Development & Administration
- Budgeting
- Strategic planning
- Marketing campaigns & Creative merchandising
- Vendor management
- Operational & Financial Management
- Loss Prevention Strategies
- Retail Management
- Approachable
- Passionate
- Solution finder
- Coaching & Motivating
- Efficient recruitment
- Excellent customer service knowledge
Timeline
Executive Administrative Assistant
Kardia Communities
10.2021 - Current
Assistant Operations Manager
7-Eleven
09.2018 - 10.2021
Assistant District Manager
Amway Nutrilite
05.2017 - 08.2018
BBA - Business Management
North Island College
GED -
Alwar Public School
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