Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than two years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
6
6
years of professional experience
Work History
Technician
Bell Technical Solutions
Etobicoke, ON
09.2022 - Current
Provide an exceptional customer experience for our clients.
Troubleshoot complex telecommunications products and systems using a digital multimeter, Smartphone, and PC
Observe and follow all company Health and Safety rules and policies
Inform customers of work that will be done and act as an ambassador by professionally representing the Bell brand
Assess work assignments, installations and services provided by dispatch.
Install and test equipment at customer’s premises including internet modems, phone, TV boxes.
Install, remove, maintain and repair aerial and underground telephone and other telecommunication transmission lines.
Connect, disconnect and relocate cable outlets.
Inspect and test telecommunication transmission lines and cables for transmission characteristic's and to locate faults.
Install, remove, maintain and repair aerial drops and other telecommunication transmission lines to provide excellent services to customers.
Inspect, monitor, test and adjust cable transmission and distribution systems.
Diagnose and solve all technical problems related to Cable services, High Speed Internet, Home Phone in accordance with company specification and standards
Splice and repair various types and sizes of telephone and other telecommunication cables including optical fiber.
Report and communicate with the company personnel for proper completion of Installation and service work orders at customer'spremises.
Security Guard
GardaWorld Security
Mississauga
03.2022 - 09.2022
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Security Guard
Identigate Security Services Inc.
Toronto, ON
11.2020 - 11.2021
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Checked and verified photo identification prior to granting facility access.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Warehouse Associate
Gap Distribution Center
Brampton, ON
04.2020 - 11.2020
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Accounting Assistant
Gurnanak Developers
Madhya Pradesh , India
03.2018 - 09.2019
Generated invoices upon receipt of billing information and tracked collection progress.
Used accounting software to prepare weekly and monthly financial reports.
Completed payroll functions to facilitate accurate and prompt staff payments.
Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.