ANSHARAH WASIM

• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Mastered lumber grades and types and optimal applications and helped customers make lumber decisions for building projects.
• Loaded lumber and buildine materials into storage facilities.
• Assisted customers with loading lumber and other various building materials
  Engaged in friendly conversation with customer to better uncover individual needs.
• Used in-store svstem to locate inventorv and place special orders for customers.
• Monitored customers for signs of security concerns and escalated issues to management.
• Participated in meetings and shared ideas for improvement with management to foster teamwork.
• Worked evenings. weekends and holidavs to meet needs of business.

• Building and maintaining relationships with customers
• Identifying and qualifying new sales opportunities
• Keeping up-to-date on industry trends and competitor activities
• Used various POS systems. Microsoft Excel and Teams to record customer interactions and Transactions
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Trained and mentored new sales representatives.
• Utilized CRM software to manage customer accounts and track performance metrics.
• Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.

• Answered customer questions regarding store merchandise, department information, and pricing.
• Utilized paper, fabric and props to create displays.
• Analyzed customer feedback and shopper trends to inform display designs.
• Established strong vendor relationships to maintain and support business
• Proposed new ideas and concepts to enhance merchandise displays.
• Developed and deployed store-level product training materials to mentor staff on new products and sales techniques

• Completed efficient store resets to prepare store for special promotions and seasonal updates.