Ansh Kumar
Edmonton,AB
Summary
Dynamic Lot Attendant at Capital GMC Buick Cadillac, recognized for enhancing customer service through effective vehicle management and organization. Leveraged strong attention to detail and dependable teamwork to optimize lot operations thru, ensuring vehicles were presented impeccably for potential buyers, significantly improving overall dealership efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lot Attendant
Capital GMC Buick Cadillac
04.2025 - 09.2025
- Organized vehicle inventory to ensure optimal space utilization and accessibility.
- Assisted customers with vehicle retrieval, enhancing overall service experience.
- Maintained cleanliness of lot and vehicles, promoting positive first impressions.
- Utilized electronic tracking systems for accurate vehicle management and reporting.
- Adjusted vehicle placement on the lot based on seasonal promotions or special events, maximizing visibility and accessibility for potential buyers.
- Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
- Increased efficiency of dealership operations by coordinating the movement and organization of inventory on the lot.
- Escorted drivers to vehicles and helped load or carry large items.
- Supported sales team with vehicle preparation, ensuring optimal presentation for potential buyers.
Customer Service Representative
Roka Hair Design
03.2024 - 11.2024
- Assisted customers with inquiries, ensuring timely and accurate responses to enhance satisfaction.
- Processed orders efficiently using CRM software, maintaining organized records of customer interactions.
- Collaborated with team members to streamline communication processes, improving overall workflow efficiency.
- Educated customers on product features and benefits, fostering informed purchasing decisions.
- Handled high-volume calls while managing customer expectations and delivering exceptional service.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Harry Ainlay
Edmonton, ABSkills
- Vehicle inspection
- Dependability
- Parking management
- Key distribution
- Vehicle transportation
- New inventory inspection
- Lot management
- Safe driving
- Vehicle operation
- Guest service
- Teamwork and collaboration
- Customer interaction
- Decision-making
- Adaptability and flexibility
- Relationship building
- Attention to detail
- Excellent communication
Languages
English
Native or Bilingual
Hindi
Professional Working
Certification
Babysitting Certificate
Timeline
Lot Attendant
Capital GMC Buick Cadillac
04.2025 - 09.2025
Customer Service Representative
Roka Hair Design
03.2024 - 11.2024
High School Diploma -
Harry Ainlay
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