Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ansh Kumar

Scarborough,ON

Summary

Proven leader and dedicated professional with a track record of enhancing team performance and customer satisfaction at Dollarama. Skilled in customer service and cash handling accuracy, adept at problem-solving and fostering team collaboration. Demonstrates exceptional organizational abilities and attention to detail, significantly improving store operations and customer experience. Friendly [Job Title] with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays. Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Store Associate

Canada's Wonderland
04.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Team Leader

Dollarama
09.2023 - 03.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.

Education

GED -

Seneca College of Applied Arts And Technology
North York, ON
09.2025

Skills

    Customer Service

    Customer Assistance

    Cash Handling Accuracy

    Attention to Detail Focus

    Organization

    Problem-solving acumen

    Team Collaboration

    Active listening techniques

    Inventory Control

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification

  • CPR - LEVEL C

Timeline

Store Associate

Canada's Wonderland
04.2024 - Current

Team Leader

Dollarama
09.2023 - 03.2024

GED -

Seneca College of Applied Arts And Technology

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Ansh Kumar