Summary
Skills
Work History
Overview
Education
Work Preference
Generic

ANSH JAURA

SURREY,BRITISH COLUMBIA

Summary

  • Seeking a position where I can utilise my skills and abilities in an environment that offers scope for personal development and at the same time contribute effectively to the organisation.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Skills

  • SKILLS and SUMMARY
  • Operating systems: Microsoft Windows and Macintosh Leopard
  • Programs: Proficient in Microsoft office suite (eg, Word, Powerpoint and Excel)
  • Time Management
  • Organization Skills
  • Schedule Management
  • Office Administration
  • Driver Communications
  • Peer Relationships
  • Sales Expertise
  • Verbal and Writing Communication
  • Call Center Operations
  • Languages know- English, Punjabi and Hindi

Work History

Sales Manager

Telus Communications
Tsawwassen, British Columbia
11.2022 - Current
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Prepared sales presentations for clients showing success and credibility of products.

Assistant Manager

Wireless Country
Abbotsford, British Columbia
07.2022 - 11.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Clerk

Jaura Hospital
Moga, Punjab
2021.11 - 2022.05
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
  • Increased accuracy in financial reporting by meticulously reviewing and reconciling accounts.
  • Informed and supported business leaders through consistent communication and administrative support duties.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Education

Associate of Arts - General Studies

University of The Fraser Valley
Abbotsford
05.2022 - 12.2023

Work Preference

Work Type

Full TimePart Time

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ANSH JAURA