Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Ansh Gilhotra

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Amirri Fashion Studio
10.2022 - 12.2022
  • Prioritized helping customers over completing other routine tasks in store.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Customer Service Representative

Costco
12.2022 - 03.2023
  • Maintained up-to-date knowledge of product and service changes.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved customer inquiries and complaints quickly.

Sales Associate

Best Buy
03.2023 - 06.2023
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Grill Cook

McDonald's
07.2023 - Current
  • Cleaned and maintained kitchen equipment regularly.
  • Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
  • Collaborated with fellow cooks to streamline kitchen processes for increased efficiency.
  • Developed deep understanding of menu items and ingredients.

Security Guard

Dynamic Security Inc
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Reduced incidences of theft by implementing effective access control measures.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Education

Associate of Commerce & Business -

Capilano University
01.2025

Skills

  • Communication skills
  • Multitasking
  • Adaptability
  • Customer service
  • Time management
  • Critical thinking
  • Leadership
  • Technical skills
  • Security License

References

References available upon request

Languages

English
Hindi
Punjabi

Timeline

Grill Cook

McDonald's
07.2023 - Current

Sales Associate

Best Buy
03.2023 - 06.2023

Customer Service Representative

Costco
12.2022 - 03.2023

Retail Sales Associate

Amirri Fashion Studio
10.2022 - 12.2022

Security Guard

Dynamic Security Inc

Associate of Commerce & Business -

Capilano University

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Ansh Gilhotra