Ansh Gilhotra
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Amirri Fashion Studio
10.2022 - 12.2022
- Prioritized helping customers over completing other routine tasks in store.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Customer Service Representative
Costco
12.2022 - 03.2023
- Maintained up-to-date knowledge of product and service changes.
- Met customer call guidelines for service levels, handle time and productivity.
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
Sales Associate
Best Buy
03.2023 - 06.2023
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about sizing, accessories, and merchandise care.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Grill Cook
McDonald's
07.2023 - Current
- Cleaned and maintained kitchen equipment regularly.
- Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
- Collaborated with fellow cooks to streamline kitchen processes for increased efficiency.
- Developed deep understanding of menu items and ingredients.
Security Guard
Dynamic Security Inc
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Education
Associate of Commerce & Business -
Capilano University
01.2025
Skills
- Communication skills
- Multitasking
- Adaptability
- Customer service
- Time management
- Critical thinking
- Leadership
- Technical skills
- Security License
References
References available upon request
Languages
English
Hindi
Punjabi
Timeline
Grill Cook
McDonald's
07.2023 - Current
Sales Associate
Best Buy
03.2023 - 06.2023
Customer Service Representative
Costco
12.2022 - 03.2023
Retail Sales Associate
Amirri Fashion Studio
10.2022 - 12.2022
Security Guard
Dynamic Security Inc
Associate of Commerce & Business -
Capilano University