Anselma Baptiste
Brampton,Canada
Summary
A motivated individual with a strong dedication to accomplishing personal and professional objectives, excelling both independently and as part of a team by leveraging strong teamwork skills. Moreover, I am proficiency in various computer applications, including MS Word, Outlook, Internet browsing, Email management, PowerPoint, and Excel.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Intern
Apple Express Courier
Mississauga
04.2024 - 08.2024
- Receive, review, ensure accuracy and execute orders
- Maintain consistent and professional contact with agents and service providers
- Maintain accurate and progressive updates with customers
- Constantly update dispatch boards
- Protects the organization's reputation by providing the service we promise
- Able to solve problems or to make recommendations on how to proceed when deviations to standard procedures arise
- Responsible for all reporting requirements as the position dictates
- Updates job knowledge by participating in educational opportunities
- Client interaction and support.
Packaging Manager
Pinnacle Cosmetics
Toronto
09.2015 - 08.2023
- Performed regular quality control checks on all outgoing packages.
- Includes overseeing packaging operations, ensuring efficient production, managing packaging materials, and maintaining quality standards.
- Additionally, responsibilities involve optimizing packaging processes, implementing cost-saving measures, and collaborating with cross-functional teams to meet production goals and deadlines.
- Overseeing quality control processes to maintain consistency and integrity of packaging materials.
- Developed and implemented safety protocols for packaging operations.
- Trained new staff members in proper packing techniques and procedures.
- Labeled packages and recorded items packed in preparation for shipping.
General Laborer
Canada Bread company
Toronto
07.2006 - 05.2009
- Operated automated machinery to efficiently package bread products.
- Transferred baked goods from oven to cooling area
- Ensured production line compliance with standards and minimized errors.
- Maintained a safe and organized workspace by cleaning tools, equipment, and work areas.
- Maintained adherence to safety protocols during work assignments.
Sales Associate
Isle Boutique
St.Vincent and the Grenadines
03.2003 - 06.2006
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
Education
Diploma - Supply Chain And Logistics
Anderson College
Toronto, ON08-2024
High School Diploma -
Stratford Career-Institute
Toronto, ON01.2010
Georgetown Secondary School
St. Vincent and the Grenadines12.2002
Skills
- Customer Service
- Respond quickly and resourcefully to customer requests or concerns while following company procedures Provide information to customers and use suggestive selling techniques to increase sales
- Reliability
- Interpersonal Skills
- Ensuring that I get along with others by communicating in a pleasant way and paying attention to what they have to say
- Always ready to learn something new
- Consistency
- Guaranteeing that I put in a lot of effort and keep working to complete all of my objectives
- Teamwork
- For better outcomes, I collaborate with others and divide the job fairly based on individual strengths
- Problem-Solving
- Dependable and Reliable
- Fast Learner
- Client Relationships
Certification
- Certificate In International Freight Forwarding
Timeline
Intern
Apple Express Courier
04.2024 - 08.2024
Packaging Manager
Pinnacle Cosmetics
09.2015 - 08.2023
General Laborer
Canada Bread company
07.2006 - 05.2009
Sales Associate
Isle Boutique
03.2003 - 06.2006
- Certificate In International Freight Forwarding
Diploma - Supply Chain And Logistics
Anderson College
High School Diploma -
Stratford Career-Institute
Georgetown Secondary School
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