Anselem Nnamdi
FCT ,Abuja
Summary
Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Support Specialist
Royal Festivo Nigeria Ltd
03.2021 - Current
- Provided technical support to end-users, troubleshooting hardware and software issues
- Managed network infrastructure, including installation and configuration of routers and switches
- Implemented security protocols to protect systems from cyber threats.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Delivered onsite technical support for employees.
Software Engineer Intern
Tech234Mart Ltd
01.2020 - 02.2021
- Developed and maintained software applications, ensuring adherence to quality standards and deadlines
- Collaborated with cross-functional teams to design and implement solutions for client requirements
- Conducted code reviews and performed debugging to optimize application performance.
- Participated in agile development methodologies, attending daily stand-up meetings, and actively engaging in sprint planning sessions.
- Partnered with team members to learn best practices in software design.
Education
Bachelor of Engineering - Computer Engineering
Michael Okpara University of Agriculture
Umudike, Abia State Nigeria10.2020
Skills
- HTML
- CSS
- JavaScript
- Python
- Agile methodologies
- Scrum
- Jira
- Git
- Data-analysis
- Problem-solving
- Communication
- Collaboration
- Teamwork
- Creativity
Certification
Certified ScrumMaster (CSM) - in view
Coursework
- Computer Systems Architecture
- Data Structures and Algorithms
- Software Engineering
- Networking Fundamentals
- Database Management Systems
- Operating Systems
- Project Management
Extracurricular Activities
Volunteer, [Non-Profit Organization], providing IT support and training
Projects
Dagastone Electronics (E-commerce Website), Designed and developed a fully functional e-commerce website using HTML, CSS, JavaScript, and PHP., HTML, CSS, JavaScript, PHP, Integrated payment gateways and implemented user authentication and authorization features., Conducted statistical analysis and generated reports for business insights.
Languages
English
Professional Working
Timeline
IT Support Specialist
Royal Festivo Nigeria Ltd
03.2021 - Current
Software Engineer Intern
Tech234Mart Ltd
01.2020 - 02.2021
Bachelor of Engineering - Computer Engineering
Michael Okpara University of Agriculture
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