Ansam Almamoori
Calgary,AB
Summary
Dedicated furniture sales associate focused on delivering exceptional customer service and resolving inquiries promptly. Travel agent with three years of experience in managing vacation arrangements and airline logistics in Turkey. Strong background in retail with two years of customer service experience, emphasizing clear communication and problem-solving skills. Proven track record of assisting customers in product purchases and returns effectively.
Overview
8
8
years of professional experience
Work History
Sales Associate
Leon's Furniture
01.2023 - 03.2023
- Greet guests entering the store
- Answer any customer questions to help them make informed purchasing decisions
- Recommend specific products or services based on the customer’s needs
- Direct customers to the merchandise they’re looking for
- Process customer payments
- Inform customers of promotions and sales
- Keep up-to-date with knowledge for new and existing products
Travel Agent
Uranus Tourism
08.2017 - 09.2021
- Meets with clients to determine travel needs, budgets and preferences.
- Sells and coordinates transportation, accommodations, tours and activities.
- Advises clients regarding destinations, cultures, customs, weather and activities.
- Collects payments, books travel arrangements and pays applicable fees.
- Handles travel issues, conflicts, complaints, cancelations and refunds.
Retail Sales Associate
Koton
03.2015 - 05.2016
- Greets and receives customers in a welcoming manner.
- Worked in sales, selling apparel
- Received and filed online orders
- Serves customers by helping them select products.
- Responds to customers’ questions.
- Directs customers by escorting them to racks and counters.
- Provides excellent customer service.
- Assists with inventory, including receiving and stocking merchandise.
Education
Diploma - Digital and social media marketing
ERP College
Calgary, AB11.2024
Bachelor's Degree - Operations Management
University of Baghdad
Baghdad06.2013
Skills
- Email marketing and digital marketing
- Merchandising and pricing strategies
- Attention to detail
- Visual design and graphic design
- Organizational skills
- Written and verbal communication
- Guest relations expertise
- Furniture sales and retail sales
- Microsoft Office proficiency
- Cash handling and management
- Social media management and SEO
- Typing skills
- Logo design
- Sales
- Social Media Management
Languages
Turkish - Intermediate
Arabic - Fluent
Timeline
Sales Associate
Leon's Furniture
01.2023 - 03.2023
Travel Agent
Uranus Tourism
08.2017 - 09.2021
Retail Sales Associate
Koton
03.2015 - 05.2016
Diploma - Digital and social media marketing
ERP College
Bachelor's Degree - Operations Management
University of Baghdad
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