ANQI ZHANG
Richmond,Canada
Summary
I am a dedicated and enthusiastic employee eager to learn and excel in any business field. I actively pursue opportunities to acquire new skills and contribute to team success. With strong administrative and problem-solving abilities as an approachable leasing manager, I provide outstanding customer service to both prospective and current residents. My multitasking, planning, and decision-making skills effectively meet the needs of the office and customers.
Overview
10
10
years of professional experience
Work History
Marketing Coordinator
Gateway College
06.2024 - Current
- Manages content creation on social media
- Supports the sales team to improve customer relationships and the buying process
- Designs and implements digital marketing strategy with the goal of driving traffic and/or brand recognition
- Tracking sales data; maintaining promotional materials; planning marketing events; maintaining databases; preparing reports
- Monitoring budgets by comparing and analyzing actual results
- Exploring opportunities to add value to the organization's goals
Sales Representative part-time
Gold Phoenix International Trading LTD.
06.2023 - 09.2023
- Sold lavender products and garden tickets, generating additional sales through upselling and cross-selling techniques.
- Conducted product demos to showcase features and competitive advantages.
- Pricing new products and inventory management.
- Collaborated with cross-functional teams to identify and address customer needs.
Leasing Manager
China Resources Land Ltd
12.2017 - 06.2021
- Analyze trends in the rental market to predict future growth opportunities and develop strategic plans to attract new tenants, ultimately improving occupancy rates.
- Consistently maintained a 99%–100% occupancy rate; upheld a 98.6% occupancy rate during COVID-19 and was awarded as an outstanding mall within the company.
- Developed annual operating budgets and forecasts. Maximized rental income while minimizing expenses through effective planning and control.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals such as Lululemon, Arc'teryx, Swarovski, Toys "R" Us, etc
- Collaborated with the operations team to analyze operational information for impact on ROI, identify trends, and recommend appropriate adjustments.
- Organized events with the marketing team. E.g., partner with the Chinese Museum of Ancient Animals to host a scientific fossil exhibition, resulting in increased traffic and revenue.
- Trained leasing professionals on regulations, company policies, and office procedures.
Business Development Supervisor
China Resources Land Ltd
08.2015 - 12.2017
- Responsible for budget planning and brand positioning for three malls in Beijing.
- Implemented thorough tenant screening procedures, reducing delinquency rates and avoiding problematic residents.
- Spearheaded lease negotiations, resulting in favorable terms for both parties involved.
- Worked closely with management on budgeting matters related to leasing operations, including forecasts of revenue projections based on occupancy levels.
- Assisted in the acquisition of new properties by providing comprehensive financial analysis and positioning, helping to make sound investment decisions for the company.
Leasing Specialist
China Resources Land Ltd
04.2014 - 08.2015
- Proactive relationship-building efforts to seek out potential accounts.
- Created proposals, lease offers, and documents for incoming and current tenants.
- Collected, completed, and processed lease applications.
- Handled 180+ leases: renewals, vacancies, and enforcing terms.
- Followed-up with potential accounts and managed weekly marketing and leasing reports.
- Organize existing resources, establishing a brand database for accessibility and sharing.
- Conduct market research, analyze business trends, and compile reports.
Education
Master of Business Administration (MBA) -
Trinity Western University
Richmond, BC11.2023
Master of Science - Banking and Finance
Queen Mary University of London
London, UK11.2013
Skills
- Microsoft Office
- Adobe illustrator
- AutoCAD
- Relationship Building
- Customer Service
- Inventory Management
Languages
English
Mandarin
Awards
Awarded as an Excellent employee during 2016–2017
Awarded as the Excellent Manager during 2018-2020
Timeline
Marketing Coordinator
Gateway College
06.2024 - Current
Sales Representative part-time
Gold Phoenix International Trading LTD.
06.2023 - 09.2023
Leasing Manager
China Resources Land Ltd
12.2017 - 06.2021
Business Development Supervisor
China Resources Land Ltd
08.2015 - 12.2017
Leasing Specialist
China Resources Land Ltd
04.2014 - 08.2015
Master of Business Administration (MBA) -
Trinity Western University
Master of Science - Banking and Finance
Queen Mary University of London
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