ANQI ZHANG
Richmond,Canada
Summary
I am a dedicated and enthusiastic employee eager to learn and excel in any business field. I actively pursue opportunities to acquire new skills and contribute to team success. With strong administrative and problem-solving abilities as an approachable leasing manager, I provide outstanding customer service to both prospective and current residents. My multitasking, planning, and decision-making skills effectively meet the needs of the office and customers.
Overview
10
10
years of professional experience
Work History
Marketing Coordinator
Gateway College
Vancouver, BC
06.2024 - Current
- Manages content creation on social media
- Supports the sales team to improve customer relationships and the buying process
- Designs and implements digital marketing strategy with the goal of driving traffic and/or brand recognition
- Tracking sales data; maintaining promotional materials; planning marketing events; maintaining databases; preparing reports
- Monitoring budgets by comparing and analyzing actual results
- Exploring opportunities to add value to the organization's goals
Sales Representative part-time
Gold Phoenix International Trading LTD.
Richmond, BC
06.2023 - 09.2023
- Sold lavender products and garden tickets, generating additional sales through upselling and cross-selling techniques.
- Conducted product demos to showcase features and competitive advantages.
- Pricing new products and inventory management.
- Collaborated with cross-functional teams to identify and address customer needs.
Leasing Manager
China Resources Land Ltd
Beijing, CHINA
12.2017 - 06.2021
- Analyze trends in the rental market to predict future growth opportunities and develop strategic plans to attract new tenants, ultimately improving occupancy rates.
- Consistently maintained a 99%–100% occupancy rate; upheld a 98.6% occupancy rate during COVID-19 and was awarded as an outstanding mall within the company.
- Developed annual operating budgets and forecasts. Maximized rental income while minimizing expenses through effective planning and control.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals such as Lululemon, Arc'teryx, Swarovski, Toys "R" Us, etc
- Collaborated with the operations team to analyze operational information for impact on ROI, identify trends, and recommend appropriate adjustments.
- Organized events with the marketing team. E.g., partner with the Chinese Museum of Ancient Animals to host a scientific fossil exhibition, resulting in increased traffic and revenue.
- Trained leasing professionals on regulations, company policies, and office procedures.
Business Development Supervisor
China Resources Land Ltd
Beijing, CHINA
08.2015 - 12.2017
- Responsible for budget planning and brand positioning for three malls in Beijing.
- Implemented thorough tenant screening procedures, reducing delinquency rates and avoiding problematic residents.
- Spearheaded lease negotiations, resulting in favorable terms for both parties involved.
- Worked closely with management on budgeting matters related to leasing operations, including forecasts of revenue projections based on occupancy levels.
- Assisted in the acquisition of new properties by providing comprehensive financial analysis and positioning, helping to make sound investment decisions for the company.
Leasing Specialist
China Resources Land Ltd
Beijing, CHINA
04.2014 - 08.2015
- Proactive relationship-building efforts to seek out potential accounts.
- Created proposals, lease offers, and documents for incoming and current tenants.
- Collected, completed, and processed lease applications.
- Handled 180+ leases: renewals, vacancies, and enforcing terms.
- Followed-up with potential accounts and managed weekly marketing and leasing reports.
- Organize existing resources, establishing a brand database for accessibility and sharing.
- Conduct market research, analyze business trends, and compile reports.
Education
Master of Business Administration (MBA) -
Trinity Western University
Richmond, BC11.2023
Master of Science - Banking and Finance
Queen Mary University of London
London, UK11.2013
Skills
- Microsoft Office
- Adobe illustrator
- AutoCAD
- Relationship Building
- Customer Service
- Inventory Management
Languages
English
Mandarin
Awards
Awarded as an Excellent employee during 2016–2017
Awarded as the Excellent Manager during 2018-2020
Timeline
Marketing Coordinator
Gateway College
06.2024 - Current
Sales Representative part-time
Gold Phoenix International Trading LTD.
06.2023 - 09.2023
Leasing Manager
China Resources Land Ltd
12.2017 - 06.2021
Business Development Supervisor
China Resources Land Ltd
08.2015 - 12.2017
Leasing Specialist
China Resources Land Ltd
04.2014 - 08.2015
Master of Business Administration (MBA) -
Trinity Western University
Master of Science - Banking and Finance
Queen Mary University of London