Anousheh Ahmadi Kermanshah
Port Coquitlam,BC
Summary
If you´re still looking for fresh talent to join your team, I´m representing myself as someone whit a strong customer focus and interested in an exciting challenge. I believe that excellent customer service keeps customer coming back. As your future store associate, I perform all general operations and merchandising duties required to successfully run a store.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Ordibehesht Cafe
04.2022 - 04.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Retail Sales Associate
Refah Supermarket
03.2020 - 03.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
Bachelor of Arts - Physical Education
Alzahra
Mashhad, Iran03.2012
Skills
- Information Security
- Appointment Scheduling
- Data Collection
- Report Generation
Languages
English
Limited Working
Timeline
Customer Service Representative
Ordibehesht Cafe
04.2022 - 04.2023
Retail Sales Associate
Refah Supermarket
03.2020 - 03.2022
Bachelor of Arts - Physical Education
Alzahra
Similar Profiles
Fatemeh NasiriFatemeh Nasiri
Teacher at Ordibehesht KindergartenTeacher at Ordibehesht Kindergarten
Phuc VuPhuc Vu
Cafe Staff Member at Terrace Cafe/Worcester CafeCafe Staff Member at Terrace Cafe/Worcester Cafe
Ellie RyanEllie Ryan
Hospitality Team Member at Dreamer Cafe (formerly Master Jack Cafe)Hospitality Team Member at Dreamer Cafe (formerly Master Jack Cafe)