Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Hobbies and Interests
Work Availability
Awards and Achievements
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ANOOPINDER SINGH SAMRA

Edmonton,Canada

Summary

Engineering student at the University of Alberta with experience in customer service, event support, and community volunteering. Currently pursuing a Bachelor's degree in Engineering, demonstrating a commitment to academic and professional growth. Proficient in providing assistance in various customer-facing roles and supporting events, while actively engaging in community service initiatives. Skills include effective communication, problem-solving, and teamwork.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Part-time Sales Representative

Airtel
04.2022 - 08.2022
  • Assisted customers with mobile plans, SIM activations, and service inquiries, ensuring clear communication and excellent service.
  • Promoted and explained Airtel products, contributing to increased customer engagement and sales growth.
  • Handled cash transactions and digital payments with accuracy and accountability.
  • Resolved customer concerns effectively, building trust and long-term relationships.
  • Maintained up-to-date knowledge of company services to provide reliable and accurate information.
  • Strengthened skills in sales, negotiation, and problem-solving while working in a fast-paced environment.

Delivery Driver

Zomato
09.2022 - 12.2022
  • Delivered food orders accurately and on time to customers across the city, ensuring excellent service and customer satisfaction.
  • Managed cash handling and digital payments, maintaining accuracy and accountability.
  • Navigated routes efficiently using GPS and local knowledge to meet delivery deadlines.
  • Provided professional customer service, addressing client concerns and ensuring a positive delivery experience.
  • Maintained safety and compliance by following traffic rules and company delivery protocols.
  • Strengthened time management, problem-solving, and multitasking skills while working independently under high-demand conditions.

Volunteer

Edmonton's Food Bank
07.2023 - Current
  • Supported food distribution efforts by sorting, organizing, and packaging donations into hampers for families in need.
  • Assisted with inventory management by monitoring supplies, replenishing stock, and ensuring food safety and quality standards were met.
  • Worked collaboratively with volunteers and staff to improve efficiency in distribution lines, reducing wait times for clients.
  • Provided direct assistance to clients, helping them navigate services and ensuring their needs were met with respect and dignity.
  • Strengthened teamwork, adaptability, and problem-solving skills while contributing to a community initiative that supports thousands of individuals across Edmonton.

Volunteer

Edmonton Shakespeare Festival
07.2023 - Current
  • Assisted with merchandise sales, including handling cash, processing transactions, and maintaining accurate sales records.
  • Provided customer service support by greeting attendees, answering questions about products, and ensuring a positive festival experience.
  • Managed inventory organization by setting up merchandise displays, restocking items, and keeping sales areas clean and visually appealing.
  • Supported event logistics, including setup and teardown of merchandise booths, contributing to smooth daily operations.
  • Developed communication and teamwork skills by collaborating with other volunteers and staff in a high-energy, fast-paced festival environment.
  • Gained valuable experience in retail operations, sales, and customer engagement while contributing to a major community cultural event.

Education

Bachelor of Science - Engineering

University of Alberta
Edmonton, AB
01-2029

High School Diploma -

Jasper Place High School
Edmonton, AB
06-2024

Skills

  • Collaborative Teamwork – Gained through coordinating with volunteers and staff at the Edmonton Food Bank and Shakespeare Festival to achieve smooth event and distribution operations
  • Event Coordination & Support – Assisted in setup, teardown, and merchandise management at community festivals, ensuring efficient flow and positive attendee experiences
  • Flexible Problem-Solving – Adapted quickly to unexpected challenges, such as restocking shortages or reorganizing donation lines to improve efficiency
  • Customer Service & Communication – Built strong interpersonal skills by assisting festival attendees and food bank clients with respect and professionalism
  • Critical Thinking & Attention to Detail – Applied in ensuring accuracy during cash handling, merchandise inventory, and food sorting processes
  • Organizational & Time Management Skills – Balanced academic responsibilities with multiple volunteer commitments while meeting deadlines and maintaining reliability
  • Community Volunteering & Leadership – Actively engaged in service projects, mentoring new volunteers, and contributing to initiatives that impact diverse groups of people
  • STEM Knowledge & Analytical Skills – Strong academic foundation in math and physics, with a passion for applying logical approaches to problem-solving
  • Safety & Compliance Awareness – Followed health, safety, and quality standards while handling food and merchandise in community service roles
  • Attention to Detail – Maintained accuracy while handling cash, organizing merchandise displays, and checking food donations
  • Organizational Skills – Managed inventory systems, donation intake, and product displays in structured and efficient ways
  • Community Volunteering – Actively contributed to local service initiatives, gaining valuable insight into social responsibility and cultural awareness
  • Multitasking & Resource Coordination – Managed multiple responsibilities simultaneously, such as assisting clients while maintaining order in volunteer settings
  • Computer Skills – Proficient in Microsoft Office (Word, Excel, PowerPoint), Google Workspace, email communication, and general computer literacy with strong typing and file management abilities

LANGUAGES

Punjabi - Native speaker
Hindi - Native speaker
English
Native or Bilingual

Certification

Basic First Aid – Level C CPR and AED
St. John Ambulance, Alberta Council

  • Includes CPR for adult, child, and infant casualties
  • AED (Automated External Defibrillator) training
  • Emergency scene management, trauma, severe bleeding, burns, and mental health awareness

Timeline

Volunteer

Edmonton's Food Bank
07.2023 - Current

Volunteer

Edmonton Shakespeare Festival
07.2023 - Current

Delivery Driver

Zomato
09.2022 - 12.2022

Part-time Sales Representative

Airtel
04.2022 - 08.2022

Bachelor of Science - Engineering

University of Alberta

High School Diploma -

Jasper Place High School

Hobbies and Interests

  • Solving math and physics problems
  • Reading about science, technology, and engineering
  • Cooking and experimenting with new recipes
  • Outdoor activities such as biking and cycling
  • Playing team sports including soccer, basketball, and cricket

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Awards and Achievements

  • Model United Nations (MUN)
    Attended several national-level MUN conferences, developing skills in diplomacy, debate, public speaking, and critical thinking while representing assigned countries on global issues.
  • Skiing Course Completion
    Successfully completed a certified skiing training program, demonstrating perseverance, balance, and adaptability in mastering a new skill in challenging conditions.
  • Mountain Expeditions
    Scaled a 11,000 ft peak and a 15,000 ft peak during organized expeditions.
    Gained hands-on experience in teamwork, endurance, and resilience while navigating extreme environments and high altitudes.
  • National Cadet Corps (NCC) Member
    Actively participated in NCC training, parades, and camps, building discipline, leadership, teamwork, and a sense of civic responsibility.

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ANOOPINDER SINGH SAMRA