Anoop Nair
Vancouver,British Columbia
Summary
Dynamic and results-driven sales professional with over 11 years of experience in sales and customer account management with a proven track record of driving revenue growth and exceeding targets in fast-paced environments.
Skilled in building and maintaining strong client relationships, identifying opportunities for business expansion and adept at leveraging market trends.
Overview
11
11
years of professional experience
Work History
Sales Account Specialist
TELUS
Vancouver, BC
08.2023 - Current
- Exceeded quarterly sales targets by an average of 15% through effective sales planning and execution
- Recognized as the contender to a top-performing sales representative club called Summit that fast tracks growth trajectory to managerial roles.
- Acquiring new small business accounts via outbound sales campaigns to generate opportunities and build a robust pipeline
- Develop strategies to exceed targets, maximize revenue, and profitability
- Delivering best-in-class customer experiences, building strong relationships, and influencing decision-makers
- understanding each client's unique needs and objectives, developing tailored solutions to meet those needs, and building strong, long-term relationships
- Selling and upselling premium services to the clients in the SMB segment
- Consistent target achievement for 6 months.
Customer Account Specialist
Freedom Mobile
Vancouver, BC
02.2023 - 08.2023
- Manage and maintain customer accounts, ensuring accurate billing and account information through SAAS tools
- Handle customer inquiries and issues regarding billing, service, and technical problems, resolving them promptly.
- Promote new products and services to customers to increase revenue.
- Collaborate with Sales, Technical Support, and Marketing for a cohesive customer experience.
- Analyze customer data to identify trends and improve customer service and product offerings.
- Monitor and track campaign effectiveness for future improvements.
- Conducted regular account reviews with clients to assess satisfaction levels and identify areas for improvement.
Asst. Sales Manager HORECA
Faisal Al Nusif Trading Co. LLC
Dubai, United Arab Emirates , British Columbia
10.2016 - 11.2022
- Assisting the management in setting sales goals and developing sales strategies.
- Individual monthly revenue of AED 1.5 million for the year 2022 and a combined team revenue of around AED 5 million per month
- A median growth of 10% per year from 2018 to 2022
- Coordinating and supervising the sales team to ensure sales targets are met or exceeded while attaining Individual sales targets.
- Assisting in the recruitment, training, and development of sales staff.
- Analyzing sales data and market trends to identify opportunities for growth and improvement
- Creating and presenting sales reports and forecasts to upper management.
- Built and nurtured long-lasting client relationships through excellent customer service and consistent followups.
- Coached sales team in successful selling methods and encouraged cross-selling to drive revenue.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Sales Consultant/ Key Accounts
Barakat International
Dubai, United Arab Emirates
12.2014 - 10.2016
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Monthly revenue of AED 900k across 60 accounts in the HORECA segment
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Retained consistent client base by conducting market research to develop brand strategy.
- Achieved and sustained consistent revenue streams by regularly servicing accounts and connecting with customers to promote new products.
- Employed cold call and self prospecting techniques to produce fresh leads and maintain solid conversion rate.
- Clientele included Tim Horton's, Chili's and Caesars Palace Dubai in the U.A.E.
Sales Officer
PepsiCo India, L3
Bangalore, India
06.2013 - 11.2014
- Experience in 3 Channels (Modern Trade, Traditional Trade and Wholesale).
- Responsible for Volume Performance and People Performance Managed and motivated sales team to increase revenue by 35% in 10 months.
- Mentoring Pre Sales Representatives (PSR's) on and off field Daily monitoring of sales functions like Volume, Market share and other key volume driving functions.
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
- Conducting and driving brainstorming sessions with the team to overpower competition and increase market share.
- Working out pricing strategies for the territory ensuring margins and Profitability.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Education
MBA -
Kristu Jayanti College
Bangalore, India 04.2013
Bachelor of Commerce -
Kristu Jayanti College
Bangalore, India 04.2011
High School Diploma -
Al Ain Juniors School
Al Ain, United Arab Emirates 02.2008
Skills
- Analytics
- Customer engagement
- Interpersonal communication skills
- Sales Presentations
- Sales expertise
- Upselling and Cross Selling
- Critical thinking
- Team Management
- Problem solving
- Time Management
- Risk Management
- Organizational Management
- Strategic Networking
- Competitor Analysis
- Imaginative and creative
- SAAS tools skills
- Results driven
Languages
English
Native/ Bilingual
Hindi
Native or Bilingual
Arabic
Professional
Tamil
Native or Bilingual
Malayalam
Native/ Bilingual
kannada
Full Professional
Writing, composing, reading and hiking.
I'm an avid reader with a passion for exploring a wide range of genres and topics, enhancing knowledge and fostering creativity. I spend time with friends on jamming sessions virtually and when ever time permits I follow my love for exploring nature and challenging terrain.
Timeline
Sales Account Specialist
TELUS
08.2023 - Current
Customer Account Specialist
Freedom Mobile
02.2023 - 08.2023
Asst. Sales Manager HORECA
Faisal Al Nusif Trading Co. LLC
10.2016 - 11.2022
Sales Consultant/ Key Accounts
Barakat International
12.2014 - 10.2016
Sales Officer
PepsiCo India, L3
06.2013 - 11.2014
MBA -
Kristu Jayanti College
Bachelor of Commerce -
Kristu Jayanti College
High School Diploma -
Al Ain Juniors School