Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Anoop Joe George

Scarborough,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking personality with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Housekeeping Supervisor

Great Canadian Casino Resort
Woodbine | Toronto
04.2023 - Current
  • Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.

Housekeeping Supervisor

Double Tree by Hilton
Etobicoke | Toronto
01.2023 - 03.2023
  • Created and implemented daily cleaning schedules for staff members.
  • Inspected guest rooms and public areas to ensure they met established cleanliness standards.
  • Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
  • Scheduled employees' shifts according to occupancy levels at the hotel.

Office Assistant

Creative Tours & Travels
Kottayam / Kerala , India
03.2015 - 02.2019
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.

Housekeeping Supervisor

The Zuri Hotels & Resorts
Kumarakom | Kerala , India
05.2010 - 12.2014
  • Verified each completed room against standard plans to maintain consistency.
  • Prepared work schedules for associates to promote proper staffing levels.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Managed team of employees, daily progress reports and overall project planning.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.

Room Attendant

Hulhule Island Hotel
Maldives
02.2008 - 02.2010
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Responded quickly to guest requests for additional items or services within scope of service offered by the hotel.
  • Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.

Education

Bachelor of Hotel Management

T.John College
Karnataka / India
10-2008

Skills

  • Staff Training and Development
  • Computer Savvy
  • Strong Organization Skills
  • Verbal/Written Communication
  • Good Work Ethic & Critical Thinking
  • Training & Development
  • Guest Relations
  • Planning & Organizing
  • Efficiency and Time Management
  • Courteous and Polite Demeanor

Certification

  • AGCO License
  • Adequate training on Play Smart
  • WHMIS Training

Accomplishments

  • Awarded for best employee also for excellent guest comments & honesty programs.
  • One among 04 students whom selected from 67 students appeared for an overseas interview through campus selection.
  • Developing and implementing the company's strategic plan.
  • Right execution of things and work done in the office like financial planning, maintain records etc.

Timeline

Housekeeping Supervisor

Great Canadian Casino Resort
04.2023 - Current

Housekeeping Supervisor

Double Tree by Hilton
01.2023 - 03.2023

Office Assistant

Creative Tours & Travels
03.2015 - 02.2019

Housekeeping Supervisor

The Zuri Hotels & Resorts
05.2010 - 12.2014

Room Attendant

Hulhule Island Hotel
02.2008 - 02.2010

Bachelor of Hotel Management

T.John College

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Anoop Joe George