Anoop Chadha
Edmonton,AB
Summary
Results-driven Business Development Manager with expertise in strategic partnerships, client relationship management, and data analysis. Proven ability to negotiate contracts and deliver impactful presentations that drive client engagement.
Overview
10
10
years of professional experience
Work History
Business Development Manager
Globalhire Placement services inc
Edmonton, Alberta
03.2022 - Current
- Developed strategic partnerships that enhanced client engagement and expanded service offerings.
- Managed client relationships to cultivate long-term partnerships and improve client satisfaction.
- Identified potential clients, establishing relationships and negotiating contracts to drive business growth.
- Collaborated with sales teams to customize proposals for prospective clients.
- Delivered presentations to promote services and attract new clients.
- Coordinated training sessions on best business practices and tools for staff.
- Implemented feedback mechanisms to enhance service delivery and client experience.
- Prepared reports on sales performance metrics, including revenue growth and conversion rates.
Business Development Assistant
Globalhire Placement services Inc
Edmonton, Alberta
03.2021 - 02.2022
- Identified new business opportunities, enhancing client recruitment efforts and expanding candidate pool.
- Coordinated communication between clients and candidates throughout hiring processes.
- Maintained databases with updated candidate profiles and job postings.
- Developed marketing materials that effectively promoted job openings, increasing visibility and interest.
- Conducted market research to assess industry trends and client needs.
- Organized interviews and scheduled meetings for candidates with clients.
- Managed social media accounts to attract potential candidates and clients, fostering engagement and recruitment.
- Collaborated with team members to streamline workflows and improve efficiency.
Account Manager
Fountain Tire
Edmonton, Alberta
09.2019 - 02.2021
- Managed client accounts, improving retention and satisfaction through proactive engagement.
- Coordinated communication between clients and internal teams, ensuring clarity and alignment on project goals.
- Developed tailored solutions that effectively addressed customer needs, resulting in increased client satisfaction.
- Collaborated with sales team to improve service offerings for clients.
- Analyzed client data to identify growth opportunities and devise strategies.
- Negotiated contracts with clients to maximize profitability.
- Resolved customer complaints promptly, ensuring high levels of service.
- De-escalated customer interactions by offering viable alternative solutions.
Front Desk Manager
Sands Inn and Suits
Edmonton, Alberta
09.2016 - 08.2019
- Streamlined front desk operations, ensuring efficient guest check-in and check-out processes.
- Trained and supervised front desk staff, ensuring adherence to high service standards and enhancing guest interactions.
- Handled guest inquiries and resolved issues promptly, enhancing satisfaction.
- Oversaw daily cash handling procedures, maintaining accuracy and accountability in front desk transactions.
- Coordinated room assignments and maintained precise reservation records.
- Collaborated with housekeeping to ensure timely room readiness and cleanliness.
- Implemented new procedures that streamlined guest experience and improved operational efficiency.
Education
BBA - Accounting And Finance
Macewan University
Edmonton03-2018
Skills
- Business development
- Market research and sales analysis
- Contract negotiation
- Client relationship management
- Strategic planning and team leadership
- Communication skills
Timeline
Business Development Manager
Globalhire Placement services inc
03.2022 - Current
Business Development Assistant
Globalhire Placement services Inc
03.2021 - 02.2022
Account Manager
Fountain Tire
09.2019 - 02.2021
Front Desk Manager
Sands Inn and Suits
09.2016 - 08.2019
BBA - Accounting And Finance
Macewan University