Anoop Chacko

Fine dining Mediterranean Restaurant

• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Identified team weak points and implemented corrective actions to resolve concerns.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Trained new hires in food handling and safety protocols to boost knowledge and performance.

‘The FORGE' THE STEAK HOUSE .(98 cover)

• Training of new employees to brand standards
• Maintained cleanliness of overall dining room.
• Excellence in guest complaint handling
• Handling restaurant operation
• Ensuring all maintenance protocols
• Upselling of all food and beverages
• Supervised section and assisted waitstaff by answering questions, taking orders and offering suggestions.
• Collaborated with chef to enhance client experience through professionalism and knowledgeable service

Indian seafood Restaurant 78 covers

• Maintaining and implementing staff duty roster
• Collaborated with chef to enhance client experience through professionalism and knowledgeable service.
• Inventory of restaurant
• Supervised section of [Number] tables and assisted waitstaff by answering questions, taking orders and offering suggestions.
• Maintained cleanliness of overall dining room.
• Maintaining par stock.

DOLCE VITA (120 cover) Fine dining Mediterranean Restaurant

• Setting of Restaurant & banquets for wedding and business operation
• Planned operations to effectively cover needs while controlling costs and maximizing service.
• Serving of different wines - Including Decanter Service.
• Identified team weak points and implemented corrective actions to resolve concerns.