Anonoymous
Edmonton
Summary
Reliable individual proudly offering 4 years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
4
4
years of professional experience
Work History
Bar Manager
The Derrick Golf and Winter Club
09.2024 - Current
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
- Created and maintained seasonal cocktail and drink menus
Lead Server
The Derrick Golf and Winter Club
06.2023 - Current
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Served customers efficiently and personably, maintained relations with members
Server/Bartender/Expo Runner
The Derrick Golf and Winter Club
05.2021 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
MBA - Accounting
University of Alberta
Edmonton04-2027
High School Diploma -
Jasper Place High School
Edmonton, AB06-2022
Skills
- FOH operations oversight
- Performance monitoring
- Foodservice management
- Cocktail development
- ServSafe compliance
- Strategic planning
- Customer relations
- Event planning
- Verbal and written communication
- Equipment maintenance
Languages
English
Native or Bilingual
Timeline
Bar Manager
The Derrick Golf and Winter Club
09.2024 - Current
Lead Server
The Derrick Golf and Winter Club
06.2023 - Current
Server/Bartender/Expo Runner
The Derrick Golf and Winter Club
05.2021 - Current
MBA - Accounting
University of Alberta
High School Diploma -
Jasper Place High School
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