Anointing Godspower
Toronto,ON
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience versatile and results-driven professional with a proven track record at YESA, adept in problem-solving and Microsoft Office. Excelling in high-pressure environments, I have significantly enhanced customer satisfaction and streamlined sales processes. My diverse background spans IT support to security, showcasing my ability to multitask and achieve operational excellence.
Overview
10
10
years of professional experience
Work History
Senior Sales Representative
YESA
01.2023 - 05.2024
- Increased customer satisfaction ratings by successfully resolving challenges.
- Maintained accurate records of sales activity including customer contacts, orders, quotes, and payments
- Negotiated terms of sale with customers to maximize profits.
- Resolved customer complaints promptly and professionally while ensuring customer satisfaction.
- Provided technical support to customers regarding product usage and troubleshooting issues.
- Analyzed data from sales reports to determine areas of improvement within the sales process.
- Listened to customer needs to identify and recommend best products and services.
Personal Support Worker
Alvera Seniors Home
04.2022 - 10.2022
- Educated families about the patient's condition and provided support during difficult times.
- Monitored changes in client behavior and reported any concerns to nursing staff.
- Responded promptly to emergency situations involving clients' safety or well-being.
- Observed clinical conditions of patients while providing direct patient care services.
- Transported clients to medical appointments or other destinations as needed.
- Organized paperwork related to patient treatments and maintained accurate records
- Helped clients get in and out of beds and wheelchairs.
Junior IT Assistant
Hitec Electronics
03.2020 - 08.2021
- Installed and configured operating systems and applications.
- Resolved printer, scanner, fax machine related problems.
- Provided assistance in the development of policies related to IT security standards.
- Implemented security measures to protect against unauthorized access to company data.
- Set up video conferencing equipment for remote meetings when needed.
Security Officer
Halogen Security Company
11.2014 - 07.2015
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Provided escorts for visitors as needed throughout the facility.
- Investigated all reported incidents of theft or vandalism on premises.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Performed first aid and CPR when necessary during emergency situations.
Education
Certificate - IT Analyst
Npower
Mississauga, ON05.2022
Certificate - Google IT Support
Npower
Mississauga, ON05.2022
Certificate - Personal Support Worker
Essor College
Montreal, QC03.2022
High School Diploma -
Bachel Model College
Nigeria, Lagos07.2014
Skills
- Personnel Training
- Microsoft Office
- Problem Resolution
- Calm Under Pressure
- Computer Skills
- Multitasking
- Problem-Solving
- Physical Strength
- Behavioral Management
- Heavy Lifting
Accomplishments
Allstars 2023 an award for best sale man in closing deals
Languages
English
Native or Bilingual
working out
love going to the gym for health and wellness.
Timeline
Senior Sales Representative
YESA
01.2023 - 05.2024
Personal Support Worker
Alvera Seniors Home
04.2022 - 10.2022
Junior IT Assistant
Hitec Electronics
03.2020 - 08.2021
Security Officer
Halogen Security Company
11.2014 - 07.2015
Certificate - IT Analyst
Npower
Certificate - Google IT Support
Npower
Certificate - Personal Support Worker
Essor College
High School Diploma -
Bachel Model College
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