Overview
Work History
Education
Skills
Languages
Timeline
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Ann'yaelle Nyemb

Ottawa,ON

Overview

4
4
years of professional experience

Work History

Store Team Member

Jennyfer Clothing
06.2023 - 07.2023
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
  • Boosted sales with effective product recommendations based on customer needs and preferences.
  • Strengthened team collaboration, participating in daily meetings to discuss goals and strategies for improvement.

Customer Service

Big Fernand Fast Food
10.2021 - 07.2022
  • Managed customer service operations, including taking orders and resolving complaints.
  • Monitored customer service performance to enforce quality and accuracy standards.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.

Ice Cream Server

Le Glacier Moderne
07.2021 - 09.2021
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Assisted in inventory management, reducing waste and optimizing product usage.
  • Contributed to increased sales by upselling toppings, waffle cones, and specialty items.

Internship

Le Bon Marché
01.2019 - 02.2019
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

Bachelor in Civil Law - Law

University of Ottawa
Ottawa, ON
05.2027

High School Diploma -

Alexander Dumas High School
Saint-Cloud France
06.2023

Skills

  • Child Supervision

Emergency Response

  • Schedule Management
  • Store Maintenance
  • Visual merchandising
  • Customer Engagement
  • Attention to detail
  • Stress management

Languages

French
Native or Bilingual
English
Full Professional
German
Limited Working

Timeline

Store Team Member

Jennyfer Clothing
06.2023 - 07.2023

Customer Service

Big Fernand Fast Food
10.2021 - 07.2022

Ice Cream Server

Le Glacier Moderne
07.2021 - 09.2021

Internship

Le Bon Marché
01.2019 - 02.2019

Bachelor in Civil Law - Law

University of Ottawa

High School Diploma -

Alexander Dumas High School

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Ann'yaelle Nyemb