Christian Hashimumutima
Gatineau,QC
Summary
Multi-lingual professional fluent in French, English, and Spanish, offering over 9 years of experience in business management, sales, and operations. Demonstrated success in leading rental departments, enhancing customer service initiatives, and driving significant business growth. Core competencies include effective leadership, team management, and customer relationship management. Aiming to leverage expertise as a District Rental Manager to contribute to organizational success.
Overview
9
9
years of professional experience
Work History
Distrisct Rental Manager-Halifax/Moncton/Ottawa
Penske
Ottawa, ON
10.2024 - Current
- Effectively managed the rental department for, New Brunswick, Ottawa, and Nova Scotia
- Provided leadership for commercial and consumer product lines, ensuring exceptional service for business rental and full-service lease customers
- Supervised, trained, and coached a team of 10 sales representatives and other rental associates
- Acted as the primary liaison between internal teams, including maintenance and lease sales, to streamline operations and enhance customer satisfaction
Branch Financial Operations Manager
Penske
Montreal, Canada
03.2023 - 10.2024
- Managed operations for three district locations, overseeing a fleet of over 1,200 trucks
- Supervised Payroll processes for 140+ associates across multiple branches
- Acted as a liaison between departments to ensure seamless operations and high-quality customer service
- Implemented process improvements and managed significant parts inventory, enhancing operational efficiency
Business Imperatives Manager
Penske Corporate Offices
Reading, USA
05.2022 - 04.2023
- Partnered with Diversity & Inclusion (D&I) leaders to design programs and initiatives aimed at engaging associates, attracting and retaining top talent, and advancing business objectives
- Led multilingual efforts to understand and address cultural aspects of the communities in which Penske operates
- Enhanced D&I in the recruiting process, supported supplier diversity, and identified key D&I metrics to drive organizational change
District Rental Manager-Montreal District
Penske
Montréal, Canada
05.2020 - 05.2022
- Effectively managed the rental department for Eastern Canada’s largest district, covering Ontario, New Brunswick, Quebec, and Nova Scotia
- Provided leadership for commercial and consumer product lines, ensuring exceptional service for business rental and full-service lease customers
- Supervised, trained, and coached a team of 16 sales representatives and other rental associates
- Acted as the primary liaison between internal teams, including maintenance and lease sales, to streamline operations and enhance customer satisfaction
District Asset Manager / Remarketing Project Leader
Penske
11.2018 - 05.2020
- Developed and implemented strategies for asset management and remarketing, improving vehicle resale value and reducing depreciation costs
- Coordinated used vehicle sales and liaised with auction companies, supporting the sales-to-lease program for Quebec
MT / Branch Rental Manager
Penske
Quebec, QC
11.2015 - 05.2018
- Managed business development and direct sales in a B2B environment, focusing on expanding the customer base and increasing rental orders
- Used Salesforce and business directories to identify and develop new leads, providing after-sales support and resolving customer issues
- Provided customers with information on vehicle availability, rates, and insurance coverage.
Education
Economics & Political Science -
Université Laval
01.2012
Diploma in Social Sciences -
Champlain College
01.2010
High School Education -
École Secondaire Joseph Francois-Perreault
01.2007
Skills
- Leadership and Team Development
- Customer Service Excellence
- Cross-Departmental Coordination
- Sales and Operations Management
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Additional Information
Valid Driver’s License, Willingness to Travel, Strong Written and Verbal Communication Skills
Communityworkandleisure
UNICEF Quebec, Youth Ambassador, Music, Soccer, Video Production, Audio Production
Timeline
Distrisct Rental Manager-Halifax/Moncton/Ottawa
Penske
10.2024 - Current
Branch Financial Operations Manager
Penske
03.2023 - 10.2024
Business Imperatives Manager
Penske Corporate Offices
05.2022 - 04.2023
District Rental Manager-Montreal District
Penske
05.2020 - 05.2022
District Asset Manager / Remarketing Project Leader
Penske
11.2018 - 05.2020
MT / Branch Rental Manager
Penske
11.2015 - 05.2018
Economics & Political Science -
Université Laval
Diploma in Social Sciences -
Champlain College
High School Education -
École Secondaire Joseph Francois-Perreault