Ann (Tricia) Godin
St. Catharines,ON
Summary
Resourceful, self driven Accounts Payable Analyst at Beatties. Demonstrating sound knowledge of invoice management, proactive problem-solving and effective time management whilst maintaining vendor relationships. Skilled in Microsoft Office and accounts payable software, ensuring accurate recordkeeping and data confidentiality.
Overview
18
18
years of professional experience
Work History
Accounts Payable Analyst
Beatties
11.2024 - Current
- Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
- Processed daily invoices, check requests and wire transfers of foreign and domestic currency.
- Researched and resolved invoice and payment issues for internal employees and external vendors.
- Enhanced vendor relationships through prompt communication and timely resolution of discrepancies.
- Investigated inquiries relating to status of accounts.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Matched purchase orders with invoices and recorded necessary information.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Accounting Clerk
Beatties
02.2018 - 11.2024
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Enhanced financial reporting accuracy by reconciling accounts, identifying discrepancies, and making timely adjustments.
- Maintained compliance with company standards and legal requirements.
- Performed bank reconciliations to maintain accurate records, detect errors, and prevent potential fraud.
- Minimized losses due to bad debt write-offs through diligent credit checks on new customers before extending payment terms.
- Developed strong relationships with clients through excellent customer service skills while addressing billing inquiries or disputes professionally.
- Collaborated with cross-functional teams to ensure timely completion of month-end closing procedures and financial statement analysis.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
Personal Banking Representative
CIBC (PC Financial)
05.2007 - 10.2017
- Increased customer satisfaction by providing personalized banking solutions and exceptional service.
- Assisted customers with account management, including opening new accounts, updating existing ones, and resolving issues.
- Contributed to branch growth through cross-selling and upselling of bank products and services.
- Provided support during audits by ensuring accurate record-keeping and adherence to procedures.
- Supported the achievement of sales targets by actively promoting special promotions and incentives.
- Participated in community events as a representative of the bank, fostering goodwill within the local area.
- Resolved customer complaints in a timely manner, maintaining professionalism while addressing concerns empathetically.
- Educated customers on digital banking tools, leading to increased adoption of online and mobile services.
- Assisted colleagues in managing workload during peak times or absences to ensure seamless service delivery to clients.
- Handled sensitive customer information with utmost confidentiality, adhering to strict privacy guidelines.
- Collaborated with team members to develop strategies for improving overall branch performance.
- Facilitated loan application processes for personal clients, guiding them through requirements documentation completion to approval stages smoothly.
- Ensured compliance with bank policies and regulations during all customer interactions.
- Cross-sold bank products and services to meet customer needs and provide options.
Education
High School Diploma -
Merritton High School
St. Catharines, ON06-1993
Skills
- Invoice Management
- Clerical support
- Branch operations
- Payment Management
- Administrative support
- Accurate Cash Handling
- Accounts payable software
- Accurate Recordkeeping
- Data Confidentiality
- Proactive and Self-motivated
- Effective Time Management
- Microsoft office
- Invoice Processing
- Collections and invoice processing
Languages
English
Native or Bilingual
Timeline
Accounts Payable Analyst
Beatties
11.2024 - Current
Accounting Clerk
Beatties
02.2018 - 11.2024
Personal Banking Representative
CIBC (PC Financial)
05.2007 - 10.2017
High School Diploma -
Merritton High School
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